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Capitol Honda
San Jose, CA
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 612 reviews
August 20, 2025
Excellent service and very customer friendly! They pay attention to all of customer concerns and make sure they address them with best possible solution, if needed with additional follow up! They pay attention to all of customer concerns and make sure they address them with best possible solution, if needed with additional follow up! More
by Hi
Employees Worked With
Jay Orozco
August 19, 2025
I brought my Accord in for regular maintenance and didn't even wait one minute before a service advisor, Johnny, came to help me. My car was ready exactly as promised, and they even replaced the cabin air f even wait one minute before a service advisor, Johnny, came to help me. My car was ready exactly as promised, and they even replaced the cabin air filter, which even Acura never did for my previous car! More
by kathy
Employees Worked With
Johnny
June 12, 2025
I recently purchased a 2025 Honda Pilot, and I can confidently say the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was welcomed with genuine pro confidently say the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was welcomed with genuine professionalism and top-tier customer service. Sam, my sales representative, was knowledgeable, patient, and truly invested in helping me find the perfect vehicle. He took the time to understand exactly what I needed and never once made me feel pressured. It was clear he cared about making the process smooth and stress-free. Working alongside him was Robbie, the General Sales Manager, whose leadership and expertise really shone through. Robbie went above and beyond to ensure everything aligned with my budget and financing needs. Together, they made the entire process incredibly fast, efficient, and even enjoyable. They both treated me with respect, transparency, and care — qualities that are increasingly rare in the car-buying world. Thanks to them, I drove off the lot with a vehicle I love and complete peace of mind. If you’re in the market for a new car, I highly recommend asking for Sam and Robbie. Their service is second to none, and they genuinely redefine what it means to put the customer first. More
by Manna
Employees Worked With
Sam and Robbie
August 05, 2023
Went to possibly reserve a Civic Si and was expecting SOME ADM, but good God! They don't even show prices on their website at all. They have a Civic Si that retails for $29, 255 that they bloat with "acc SOME ADM, but good God! They don't even show prices on their website at all. They have a Civic Si that retails for $29, 255 that they bloat with "accessories" you do NOT need for a final price of $41,000. Somehow, I am not surprised. Disappointed, but not surprised. They are now on our Do Not Call/Visit list. I cannot recommend them in any way whatsoever. More
by PSagan
Employees Worked With
Aaron, Rothschuh
May 21, 2023
I was looking at a used vehicle that was priced above the market value. I would have purchased if I could have gotten it somewhere in the market price. Then I was told they have a sale going on. When I go market value. I would have purchased if I could have gotten it somewhere in the market price. Then I was told they have a sale going on. When I got there and sat down to discuss the price one of the sales managers said they would not lower the price they had been offering for the last couple of weeks. I would not recommend this dealer to anyone as they wasted my time. More
by 64avanti
Employees Worked With
Tam Nguen Had no problem with this individual.
April 21, 2023
Not Happy with Online Advertising or sales. I live out of the area but monitor Sacramento area offerings daily and found this car within minutes of the posting. I called and requested pictures I live out of the area but monitor Sacramento area offerings daily and found this car within minutes of the posting. I called and requested pictures and information to buy but all I received was the run around with no ability to buy until it was inspected (understandably) and or offered to your reps personal list of “People waiting for a Sequoia”. I monitored the CarMax listing for pictures that never came, then reached out to Natividad Garcia repeatedly, only to find “The car was made available for sale and sold yesterday”. So, the car was sold without notifying me until after the fact. If a car is listed and I call within minutes, wouldn't you expect it was available and you could buy it? I reached out to Jon Hagen, the manager requesting reply, days later the silence is defining. Waisted my time and not very trust worthy in my opinion. What say you? More
by rp
Employees Worked With
Sean Weaver
