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Capitol Honda
San Jose, CA
617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 617 reviews
September 13, 2025
So far so good. . my vehicle is 20 years old but I love it. My dashboard lights are still not bright as they should be because that's was the major reason I brought i . my vehicle is 20 years old but I love it. My dashboard lights are still not bright as they should be because that's was the major reason I brought it on. I will return on Monday to see why? More
by Edna
Employees Worked With
Yvonne Liao
September 13, 2025
Because this was my first time taking my Honda CR-V to Capitol Honda, Johnny, the assistant manager, made sure that the car was thoroughly inspected besides doing the B1 service . I was very pleased to r Capitol Honda, Johnny, the assistant manager, made sure that the car was thoroughly inspected besides doing the B1 service . I was very pleased to receive a text regarding the recommendation to change a couple of the air filters before the work was done. I was also very pleased with job done on my car. I plan on continuing to take my car in to Capitol Honda for future maintenance. More
by fay_ito
Employees Worked With
Johnny, Assistant Service Manager
August 26, 2025
Rene Flores and Roy Orozco are awesome! They are super friendly and very helpful to explain the situation with my vehicle repairs. Working with them I felt confident that my vehicle was in They are super friendly and very helpful to explain the situation with my vehicle repairs. Working with them I felt confident that my vehicle was in good hands and I’d be back on road soon. More
by oaccord_859
Employees Worked With
Roy Orozco +5 Starts!!!, Rene Flores
August 20, 2025
Excellent service and very customer friendly! They pay attention to all of customer concerns and make sure they address them with best possible solution, if needed with additional follow up! They pay attention to all of customer concerns and make sure they address them with best possible solution, if needed with additional follow up! More
by Hi
Employees Worked With
Jay Orozco
August 19, 2025
I brought my Accord in for regular maintenance and didn't even wait one minute before a service advisor, Johnny, came to help me. My car was ready exactly as promised, and they even replaced the cabin air f even wait one minute before a service advisor, Johnny, came to help me. My car was ready exactly as promised, and they even replaced the cabin air filter, which even Acura never did for my previous car! More
by kathy
Employees Worked With
Johnny
June 12, 2025
I recently purchased a 2025 Honda Pilot, and I can confidently say the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was welcomed with genuine pro confidently say the entire experience was nothing short of exceptional. From the moment I walked into the dealership, I was welcomed with genuine professionalism and top-tier customer service. Sam, my sales representative, was knowledgeable, patient, and truly invested in helping me find the perfect vehicle. He took the time to understand exactly what I needed and never once made me feel pressured. It was clear he cared about making the process smooth and stress-free. Working alongside him was Robbie, the General Sales Manager, whose leadership and expertise really shone through. Robbie went above and beyond to ensure everything aligned with my budget and financing needs. Together, they made the entire process incredibly fast, efficient, and even enjoyable. They both treated me with respect, transparency, and care — qualities that are increasingly rare in the car-buying world. Thanks to them, I drove off the lot with a vehicle I love and complete peace of mind. If you’re in the market for a new car, I highly recommend asking for Sam and Robbie. Their service is second to none, and they genuinely redefine what it means to put the customer first. More
by Manna
Employees Worked With
Sam and Robbie
