Capitol Honda

Tried to Gouge Me with a High Interest Rate! I just bought a used 2008 Honda Civic from Capitol Honda on 12/6/2015. The car salesman, Tommy Lee Carter, was pleasant to deal with and patiently exp I just bought a used 2008 Honda Civic from Capitol Honda on 12/6/2015. The car salesman, Tommy Lee Carter, was pleasant to deal with and patiently explained all the details regarding the car. The down payment was $2,000 cash for a total price of $11,847.80 and a loan amount of $9113.88. My credit score is in the high 800s, the maximum being 900. Much to my consternation, the finance team of Kao Saechao and Deepak Dhiman, both, of Capitol Honda, arrived at a quote of 8.9 %! Kao Saechao, an otherwise nice person, asked me, "What were you expecting?". What was I expecting? Obviously, not to be ripped off!! I told him that credit unions charged about 1.5-1.9% while the bankrate.com rate was about 2.89%. In the end Kao Saechao came back with a rate of 3.04%, which I accepted. The website of the California Department of Government Affairs states: >>Dealers must provide buyers with their credit score and an explanation of how it is used. << Deepak Dhiman told me, expressly, that the credit score has no bearing on the interest of the car loan! When asked as to why I was, despite my 800+ FICO score, offered an interest rate of 8.9%, which came down to 3.04% when challenged by me, Deepak Dhiman said that the interest rate was high because the car was used, and not new. This is absolutely incorrect! Kao Saecho and Deepak Dhiman are nice people. However, they need to stop misleading car buyers and providing information that is patently not true. More

a car review. Honda a Great place to purchase a car, or SUV. Try it you will like it.we had a great experience with all personal, specially the sales department. Honda a Great place to purchase a car, or SUV. Try it you will like it.we had a great experience with all personal, specially the sales department. More

i would recommend this dealership They are very helpful when i ask some questions and they dont rush you to buy a car that you dont like i will definitely come back They are very helpful when i ask some questions and they dont rush you to buy a car that you dont like i will definitely come back More

The worst customer service! I went to follow up some paper work after getting a new car from here and my salesman is Mr. Tom Loi. I have never experienced such a bad customer ser I went to follow up some paper work after getting a new car from here and my salesman is Mr. Tom Loi. I have never experienced such a bad customer service like this. I strongly felt disrespectful when talking to Tom. He gave me attitude when I asked questions. He even ignored me when I tried to get him. As I understand, selling car is also about customer service. And customer service is about satisfying consumer's needs. However, what he did was totally opposite. I would never come back here again even it offer a better price. More

I recently purchased a brand new 2013 black Honda Civic Coupe EX. I came into the dealership with a very low price from another dealership. The other dealership was a bit farther away and was having a sale Coupe EX. I came into the dealership with a very low price from another dealership. The other dealership was a bit farther away and was having a sale, which is why they were able to give me such a low price. Without asking questions, Capitol Honda immediately told me that would match the price I received, which was more $3000 off the MSRP. Then, they took another $500 off because I qualified for the Honda Graduate Program. I was very impressed to receive such a great deal of more than $3500 off MSRP of a new car. I was given 1.9% APR for 60 months initially. Later in the day, Max (finance) called me back to tell me I qualified for 0.9% financing, so I came in the next day to sign a new contract which was a quick in and out procedure. They definitely did not need to do this as I would never have known otherwise and this combined with my sales experience showed that Capitol Honda puts the customer's needs and concerns first. More

I had the best car buying experiences with sam ever. He's very patient, honest and helpful.If u need a honda Sam would be your man. He's very patient, honest and helpful.If u need a honda Sam would be your man. More

I had a great experience at Capitol Honda. I live very I had a great experience at Capitol Honda. I live very close to this dealer and it was a natural choice to start my shopping there. I was treate I had a great experience at Capitol Honda. I live very close to this dealer and it was a natural choice to start my shopping there. I was treated very nicely and could not be happier with my new car. Thank You! More

All Contacts here were Great. The Price was Great! The purchasing and Financing was a joy! It was the best experience I had in buying a Car! Will Recommend to others! Bravo! Capitol Honda!!! purchasing and Financing was a joy! It was the best experience I had in buying a Car! Will Recommend to others! Bravo! Capitol Honda!!! More

I and my husband had a great support from Ross in his both friendly service and offered pricing purchased the 2013 Accord Honda last week . My husband has thought of purchasing for his near future car both friendly service and offered pricing purchased the 2013 Accord Honda last week . My husband has thought of purchasing for his near future car at Honda Capitol. And we will contact him again because we believe his very professional character in this field. We give him A+. More

This is the second time to buy a brand new Honda with Tom Loi, Fleet Manager at Capitol Honda. I got a great deal and a terrific service that I wanted from Tom Loi. I really have high recommendation to anyon Loi, Fleet Manager at Capitol Honda. I got a great deal and a terrific service that I wanted from Tom Loi. I really have high recommendation to anyone who is going to buy a car, just come to Capitol Honda and ask for help from Tom Loi. Thanks Tom! You are always great and I'll come back to see you soon. More