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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

July 03, 2021

Friendly, patient, efficient, and they made it fun. Thank you. More

by sundek8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vose, Sean Weaver
Jul 05, 2021 -

Capitol Honda responded

Hello, We appreciate your review. We are satisfied to know that your recent experience was fun and that our team were friendly and efficient. Thank you choosing Capitol Honda and know that we are always here for you.

July 03, 2021

Very good service and very excellent customer staff service I recommend to all customers who have service on Honda dealer if someone needs a car 🚘 More

by Henrytran2000us
Customer Service
Recommend Dealer
Yes
Employees Worked With
Henry tran
Jul 05, 2021 -

Capitol Honda responded

Hi Henry, We enjoy reading your review. Your satisfaction means everything to us, so we are delighted to hear that you encountered excellent customer service. Thank you for choosing Capitol Honda and we appreciate your recommendation.

July 03, 2021

Great customer service from sales and finance department. Did not go in expecting to buy a car but I am glad I did and super happy with the purchase. Thank you More

by Jackyperez16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy and bryan
Jul 06, 2021 -

Capitol Honda responded

Hi there, Thank you for your positive review. We are thrilled you had a professional customer driven experience with our team here at Capitol Honda. We hope you continue to enjoy your new purchase and we look forward to your next visit with us.

July 03, 2021

Thank you for I highly recommend the service the are really great and very nice service the did oil change and they give me car wash service also Thank you More

by hhalbarakat1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jul 06, 2021 -

Capitol Honda responded

Hi there, Thank you for your positive review. Your satisfaction means to everything to us, so we are pleased to hear of your recent experience. Thank you for choosing Capitol Honda and we appreciate your recommendation.

July 02, 2021

Received Great customer service from Roy. Detailed and knowledgeable. Service was quick and easy. More

by roses4janis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
Jul 05, 2021 -

Capitol Honda responded

Hi there, Thank you for sharing the details of your recent visit. It pleases us to know that your experience was detailed, knowledgeable and completed in a timely manner. Thank you for choosing Capitol Honda and we look forward to your next visit.

July 02, 2021

The service was prompt on arrival. The advisor did not try to sell me extra services, which I appreciate. I do question the installation of the fuel system cleaner. It seems that there are mixed opinion More

by LoyaltoHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jul 05, 2021 -

Capitol Honda responded

Hi there, Your feedback is important to us. We strive to ensure that we can assist our customers in a timely manner, therefore we are pleased to hear of your recent experience. We appreciate your return business and know that at Capitol Honda we are always here for you.

June 30, 2021

Allan Garcia was very helpful and knowledgeable about the check engine light recommendations. He was also able to accommodate us with a rental while our van was being serviced. More

by Henjil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Jul 02, 2021 -

Capitol Honda responded

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing Capitol Honda!

June 29, 2021

Service rep did not return phone calls, I had to call to see if car was done after 6 hours and it was. I was told 4 hours. The rep knew I was coming and was not there to explain things to me. Nor was the c More

by Mjl6317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
Jul 01, 2021 -

Capitol Honda responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your recent service experience. Can you please email me at SBettencourt@PenskeAutomotive.com with your preferred contact information? I appreciate your time! Steve Bettencourt Parts and Service Director Capitol Honda SBettencourt@PenskeAutomotive.com 408-445-6050

June 28, 2021

Your dealership is clean no coffee but I understand why because of the Covid break out. Thank you too Jin Sik Kim the advisor that worked with me. Very professional very nice and friendly. Very nice deale More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Sik Kim
Jun 30, 2021 -

Capitol Honda responded

Pamela, thank you for the feedback! We are happy to know that overall you had a good experience with our Service Department at Capitol Honda, and we hope that you will continue to choose us as your dealership!

June 27, 2021

It vas very good service! The Manager is polite, service is prompt, price is good More

by nsadikova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
Jun 28, 2021 -

Capitol Honda responded

Thank you for choosing Capitol Honda! Our Service Department is always here to help with all of your automotive needs.

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