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Capitol Honda

San Jose, CA

Overview
Reviews
Vehicles
4.8
612 Reviews
Call Dealership (408) 445-4400
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745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

June 26, 2021

Friendly, professional service. Rene helps me maintain my Honda Pilot so I can keep my family safe. More

by zarandallz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
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Jun 28, 2021 -

Capitol Honda responded

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Service Department, and we hope that you will continue to visit us at Capitol Honda!

June 26, 2021

On time and efficient. Friendly, clean and understood On time and efficient. Friendly, clean and understood reason for appointment. More

by schrig2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department-Valerie
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Jun 28, 2021 -

Capitol Honda responded

Thank you! We take our reviews seriously and are delighted to learn about your recent service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Capitol Honda! Safe travels.

June 25, 2021

Efficient and professional - good communication made for an easy experience More

by miller6476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valery (last name?)
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Jun 26, 2021 -

Capitol Honda responded

Thank you for the review! We appreciate you taking the time to share. Glad to learn that we gave you a 5-star experience!

June 25, 2021

Their excellent services are much better than Another dealer in our area. More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DORIS AVILA-WAKAYAMA, service advisor
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Jun 27, 2021 -

Capitol Honda responded

Hi Rich, Thank you for sharing the details of your recent visit. We are pleased that our team provided you with excellent service and we appreciate your kind words. Thank you for choosing Capitol Honda and know that we are always here to assist you.

June 25, 2021

Nice great service didn't wait long agent good work More

by Margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin sik Kim 385
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Jun 26, 2021 -

Capitol Honda responded

We truly appreciate your business at Capitol Honda! We look forward to continuing to help you with your vehicle over the years to come.

June 24, 2021

Recall of part, fast service, since we only have one car they provided Uber to our home and back to Capital Honda. More

by bob341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Perez
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Jun 25, 2021 -

Capitol Honda responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Capitol Honda. Please don't hesitate to call if you'd like further assistance.

June 22, 2021

He provide me and excellent service.He give me All He provide me and excellent service.He give me All details that I need.He answer my questions that I need to understand,he is friendly. More

by Rino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Orozco
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Jun 23, 2021 -

Capitol Honda responded

Thank you for taking the time to leave us a great review, Rino! It was a pleasure to work with you, and we look forward to working with you for years to come at Capitol Honda.

June 22, 2021

They have an excellent customer service. Very knowledgeable and very friendly. More

by Ford500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
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Jun 23, 2021 -

Capitol Honda responded

Thank you for the positive review and rating! We are delighted to know that our team has been knowledgeable, friendly, and provided excellent customer service. We value your business at Capitol Honda!

June 20, 2021

Rebecca Furlong were able to follow up on many recalls and issues accumulated durning the pandemic. Her technical background allows her to communicate to the technician in ways that most advisors can’t. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebeeca Furlong
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Jun 20, 2021 -

Capitol Honda responded

Thank you for taking the time to leave a review for Capitol Honda. We are happy to have earned your recommendation. Come visit us again soon!

June 18, 2021

Easy to make appointment and service is good.Rebecca is Easy to make appointment and service is good. Rebecca is a good advisor. She did her job good and friendly. Kevin Smith is a good advisor too More

by chinguyen0400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Rebecca Furlong
Report | Print
Jun 19, 2021 -

Capitol Honda responded

Hi there, Thank you for sharing the details of your recent visit. We are pleased that our team were friendly and able to assist you. Thank you for choosing Capitol Honda and we hope to see you again.

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