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Capitol Honda

San Jose, CA

4.8
612 Reviews

745 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 612 reviews

June 18, 2021

Jinsik and service team were a pleasure to work just like my first visit to Capitol Honda almost 6 years ago. 👍 Great team overall. Thx! More

by jposada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jinsik Kim
Jun 19, 2021 -

Capitol Honda responded

Thank you for taking the time to leave feedback for us at Capitol Honda! We really appreciate your business!

June 18, 2021

Excellent customer service. Staff were nice, friendly, and efficient. The wait time at the service center was less than 10 minutes. I was given a good estimate when my car would be ready. More

by c.solis2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Flores
Jun 18, 2021 -

c.solis2008 responded

Thank you for your impeccable service.

June 16, 2021

They have great customer service. All people are friendly they take good care of you.Help you get the car you want. Was great going there. More

by domingueza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Gallardo
Jun 17, 2021 -

Capitol Honda responded

Hi there, Thank you for sharing the details of your recent visit. It is wonderful to know that our team provided you great customer service whilst assisting you. Enjoy your purchase and we appreciate your kind words. Thank you for choosing Capitol Honda and we look forward to working with you in the future.

June 15, 2021

Thomas was our service writer and he was efficient and friendly. Car was ready when promised with no issues. WE will be back for the next service. More

by Lollybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wakayama
Jun 17, 2021 -

Capitol Honda responded

Hi there, Thank you for taking the time to give us your feedback. We strive to ensure that we assist our customers in a timely manner whilst keeping them informed, so we are thrilled to hear of your recent experience. Thank you for choosing Capitol Honda and we look forward to your next visit.

June 14, 2021

Thanks Allan for your kindness and help . This was my first time I owned a Honda and first time here. Thank you so much Alice More

by chili039
Recommend Dealer
Yes
Employees Worked With
Allan Garcia
Jun 14, 2021 -

Capitol Honda responded

Thank you for the 5-star rating. Capitol Honda appreciates your business. We are glad your first experience was a kind one. We look forward to seeing you again. Safe travels in your new Honda.

June 13, 2021

Recently I took my 2018 Honda Civic to Capitol Honda in San Jose for servicing. Valerie Mendez was my Service Advisor and she did a great job of explaining the service I needed, how long it would take and More

by Williamrkirby2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Mendez
Jun 14, 2021 -

Capitol Honda responded

We are so glad you continue to be impressed. Customer satisfaction is a top priority for us here at Capitol Honda. Thank you for trusting us with the care of your 2018 Honda Civic, and for complimenting our staff for their thorough explanations and diligence in answering your questions about the warranty.

June 12, 2021

I love coming to Capital Honda. Everyone is always so nice and willing to help. Very knowledgeable in the services that are needed and provided for. Answers all questions and they don’t know the answer t More

by A32nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valeria Mendez
Jun 14, 2021 -

Capitol Honda responded

We love when you come visit as well. Thank you for taking a moment to type up this online review here on DealerRater and sharing with everybody about your great experiences here at Capitol Honda.

June 11, 2021

Well attended. Alex, our contact representative was very helpful & friendly, very satisfied with the fast service . I will definitely recommend Honda Capitol expressway to everyone. More

by Sonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 12, 2021 -

Capitol Honda responded

Hi Sonia, Thank you for your positive review. We are thrilled that our team provided you a helpful and friendly experience. We appreciate your recommendation and we look forward to your next visit with us for any of your automotive needs. Thank you for choosing Capitol Honda.

June 11, 2021

Mr. Gottfri was professional, knowledgeable, courteous, and went beyond to meet our needs. We are grateful for his excellent service. Our car was also done in a timely manner. More

by mcneil449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro campos
Jun 14, 2021 -

Capitol Honda responded

You are very welcome. We are glad to hear that your vehicle was completed in a timely manner, and we appreciate your kind words about our staff being professional, knowledgeable, and courteous. Thank you for your business here at Capitol Honda.

June 03, 2021

You all where very professional and kind thank you so very for your patience and service!!!THANX FOR ALL THE HELP WE LOCE THE CAR More

by bobbylocs1449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSE, BRIAN,WALLY
Jun 05, 2021 -

Capitol Honda responded

We're happy to learn you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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