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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
200 Reviews
Call Service Center (334) 851-8100

200 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

Made appointment couple weeks in advance for oil change and tires. Arrived at appointment time with them saying right off didn't know if they could get it done. Told them my husband was sick and reason for More

by JANESE_PP
Recommend Dealer
No
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Helpful
January 16, 2024

My services were good, but you guys need to get the Hyundai Employee discount back. More

by MISSKP00
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're glad to hear that you were happy with our services. We understand your interest in the Hyundai Employee discount and will certainly consider your suggestion as we continuously strive to offer the best value to our customers.

Helpful
January 16, 2024

Russell was great helpful quick and knowledgeable with my tire maintenance. Give him a raise. Give him a promotion! More

by ANWAR1
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your kind words about Russell! We're thrilled to know he provided quick, knowledgeable, and helpful service with your tire maintenance. Your suggestion for his recognition has been noted – we truly value such dedicated team members.

Helpful
January 16, 2024

No satisfaction at all I was not satisfied with the decision that was made for my claim. I was told by the claim person that Hyundai did not agree with the cause of the accident. More

by Grichards6262
Recommend Dealer
No
Employees Worked With
SHEDARIAN
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Helpful
January 16, 2024

Late response to appointment start and accomplishment Padded time of start and completion New Dealership More

by jgreen1943
Recommend Dealer
No
Employees Worked With
Service
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Jan 16, 2024 -

jgreen1943 responded

Arrived at 7:10 for a 7:30 appointment. Saw the service person at 7:45. Got the paperwork at 9:30 stating the service had been completed and given directions where truck was turned out it was wrong vehicle. A few minutes service advisor reported my vehicle was on the rack being serviced. Got my truck back at 10:20. Was late for following appointment. Paperwork didn't match what was actually accomplished.

Helpful
January 16, 2024

Just only had a water leak , and the dealership so called fix it and it's still leaking More

by kennyreed636
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

I'm sorry to hear about the ongoing issue with the water leak, and I appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address this matter promptly and ensure everything is resolved to your satisfaction.

Helpful
January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

Helpful
January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

Helpful
January 16, 2024

It was really good It was really good she helped me an got me taken care of about my car More

by Ladyjay11.jb
Recommend Dealer
Yes
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Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your feedback! We're delighted to hear that you received excellent assistance and that your car concerns were efficiently handled. It's always our goal to ensure our customers are well taken care of.

Helpful
January 16, 2024

I have only good things to say about my experience. The serviceman was very polite. More

by STRINGERDEE3
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback. It's wonderful to hear that your experience was good and highlighted by the politeness of our serviceman. We take pride in our team's professionalism and courtesy!

Helpful
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