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Capitol Kia of San Jose
San Jose, CA
298 Reviews
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Capitol KIA is a proud member of the Del Grande Dealer Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 298 reviews
April 29, 2026
I was greeted upon driving into the service driveway and guided to parking. Within a minute I was being helped by my service advisor Dom. He was friendly and positive. I had scheduled to have my 16K service guided to parking. Within a minute I was being helped by my service advisor Dom. He was friendly and positive. I had scheduled to have my 16K service completed. I spent about $1,500, which felt painful, yet I have never worked with a better service department. That is nearly priceless. More
by SanaZay Sportaj
Verified CustomerEmployees Worked With
Dom
April 29, 2026
2nd time there. 1st time I felt that for a 1st time service visit it was way too expensive. 2nd time the service cost was more reasonable. If dealership service d 1st time I felt that for a 1st time service visit it was way too expensive. 2nd time the service cost was more reasonable. If dealership service departments are going to be this expensive, I will likely look around for an independent shop with more reasonable prices. More
by nmacaraeg
Employees Worked With
don't remember
April 27, 2026
Our experience today at the dealership was outstanding! All the employees we interacted with were friendly and down to earth. Much better than another KIA dealership else went to a year ago All the employees we interacted with were friendly and down to earth. Much better than another KIA dealership else went to a year ago More
by KANIELA911
Employees Worked With
Ismail
April 26, 2026
Great service received by Byron Santos, his paciente helped us to decide the best car and trim to buy. He is very cosumer oriente as well as Cameron and all people included in this process helped us to decide the best car and trim to buy. He is very cosumer oriente as well as Cameron and all people included in this process More
by J.ZEPEDA
Employees Worked With
Bryan Santos, Cameron, Bairon Estrella
April 26, 2026
They were attentive, accommodating, and really understood what I wanted from my new car and my trade-in. They even provided a better offer than what I had received elsewhere, with no hidden fees or tricks. I what I wanted from my new car and my trade-in. They even provided a better offer than what I had received elsewhere, with no hidden fees or tricks. I am very pleased with the experience! More
by ALEXA.MZ
Employees Worked With
Carlos Ugarte, and his sales manager can’t recall the name but was awesome too!
