Capitol Kia of San Jose

Threre team is good sales person Mario & Finance manager both are good . Mario provide me the vehicle of same color as per my son choice on same day. Overall my experience is good both are good . Mario provide me the vehicle of same color as per my son choice on same day. Overall my experience is good More

Happy with the service. Need more amenities while waiting with snacks, drinks and newspapers and televisions. Need more amenities while waiting with snacks, drinks and newspapers and televisions. More

One of the best dealership I ever meet. Good envirement ,good managment and sales persons. Good envirement ,good managment and sales persons. More

Friendly service, addressed issues with my car and got me a rental as quick as possible a rental as quick as possible More

Great purchasing experience. It was worth the additional wait to get the exact Kia Seltos and Color we wanted. Aaron was great during the whole process. Thank you! We love the ca It was worth the additional wait to get the exact Kia Seltos and Color we wanted. Aaron was great during the whole process. Thank you! We love the car. - Steve Maxoutopoulis More

Mario and Víctor were super helpful! They both took the time to explain every feature of the Kia and went into dept about their experiences. The dealership itself was a little crowded an They both took the time to explain every feature of the Kia and went into dept about their experiences. The dealership itself was a little crowded and I feel like it made it very hard to actually see vehicles. More

Everyone was very helpful and willing to help! Sebastian was very kind and helpful. I was very satisfied with everyone’s customer service. Sebastian was very kind and helpful. I was very satisfied with everyone’s customer service. More

Recently purchased a used vehicle. Our third purchase from this dealer. Overall a good experience. Staff is pleasant to work with. Bryan was our salesperson and he did a good job Our third purchase from this dealer. Overall a good experience. Staff is pleasant to work with. Bryan was our salesperson and he did a good job managing our purchase. More

Cameron provided fantastic service, responded promptly and explained everything in the leasing process very clearly. and explained everything in the leasing process very clearly. More

Sebastian was a fantastic sales representative, the service department was beyond disappointing and the reason I wouldn’t recommend the dealership. I drove off the lot in my new car only to return the service department was beyond disappointing and the reason I wouldn’t recommend the dealership. I drove off the lot in my new car only to return the following day because the air conditioner wasn’t working. The service department kept my car for 3 1/2 days when the only thing it needed was freon. Why did this new car not have freon and why would it take the service department so long to fix the problem. I’m not a mechanic and even I knew it needed freon. And then to top it off, I couldn’t get anyone in the service department to answer the phone nor get back to me. Apparently, me buying a car at KIA and having a good experience wasn’t that important to the service department. A+ to Sabastian, F for the service department. More