Capitol Kia of San Jose

Cameron provided fantastic service, responded promptly and explained everything in the leasing process very clearly. and explained everything in the leasing process very clearly. More

Sebastian was a fantastic sales representative, the service department was beyond disappointing and the reason I wouldn’t recommend the dealership. I drove off the lot in my new car only to return the service department was beyond disappointing and the reason I wouldn’t recommend the dealership. I drove off the lot in my new car only to return the following day because the air conditioner wasn’t working. The service department kept my car for 3 1/2 days when the only thing it needed was freon. Why did this new car not have freon and why would it take the service department so long to fix the problem. I’m not a mechanic and even I knew it needed freon. And then to top it off, I couldn’t get anyone in the service department to answer the phone nor get back to me. Apparently, me buying a car at KIA and having a good experience wasn’t that important to the service department. A+ to Sabastian, F for the service department. More

Very friendly and convenient service. We were very well treated. No time was wasted we were in and out inn no time. Best dealership experience We were very well treated. No time was wasted we were in and out inn no time. Best dealership experience More

I got an appointment and brought my car in the service was done in a timely manner I did not have any problems with the service. was done in a timely manner I did not have any problems with the service. More

Great experience to purchase new car at this dealership. Friendly and very helpful staff. Good communication via text prior to coming in. Smooth process to test drive cars, review pricing, and to complete f Friendly and very helpful staff. Good communication via text prior to coming in. Smooth process to test drive cars, review pricing, and to complete financing. They were very busy but everyone we interacted with did an amazing job to help us. Made us and our baby feel very welcomed. More

The atmosphere was comfortable and low key. Our sales person James Cobb was knowledgeable and pleasant to deal with. He answered our many questions and helped us think through our car choices. Our sales person James Cobb was knowledgeable and pleasant to deal with. He answered our many questions and helped us think through our car choices. Never felt pressured. Numbers given seemed honest. More

Honest no-deception no-hassle family operation that's conveyed down to every sales employee. conveyed down to every sales employee. More

Just purchased a Kia Telluride Hybrid. The experience was fantastic. No pressure and great and timely service. All options for trim levels and finance options were presented clearly and qu The experience was fantastic. No pressure and great and timely service. All options for trim levels and finance options were presented clearly and quickly. Thank you Aaron! More

worked with Dom to get the turbo swapped on my Optima. smooth process, and helped provide a loaner as well. smooth process, and helped provide a loaner as well. More

We recently purchased a pre-owned 2024 EV9 from Capitol Volkswagen and Capitol Kia reached out shortly afterward to let me know about some recalls on the vehicle. They efficiently scheduled the appointment Volkswagen and Capitol Kia reached out shortly afterward to let me know about some recalls on the vehicle. They efficiently scheduled the appointment and set expectations of how long it would take. When we arrived, Dom was helpful and explained all of the recall work needed. The car was updated and we had no problems picking it up. In addition, the Parts department was very helpful in getting me some accessories for my vehicle. More