Capitol Kia of San Jose

My son and I worked with Mr. Doshi and Susana at Capitol Kia to buy our new 2011 Kia Optima EX fully loaded. The best experience I had buying a car. Please read below about our horrible experience at Kia Kia to buy our new 2011 Kia Optima EX fully loaded. The best experience I had buying a car. Please read below about our horrible experience at Kia of Stevens Creek and the reason why we recommend Capitol Kia of San Jose. Capitol Kia initially did not have the car we wanted so we went to Kia of Stevens Creek. And what a horrible experience we had with them - The sales rep David Suh lied all along about the deal he had for us, his finance guy lied to us to get extra money on the deal by telling us that he can't offer us the 2.9% financing and wanted to offer us 4% instead. We went to their dealership several times only to be told to get add'l info. on every visit, they made us wait hours doing nothing. Finally we walked out from the dealership after waiting alomost 2 hours seeing them walk by us several times. By the way they seem to have only one sales guy. So we called Mr. Doshi again and asked him if he can get us the exact car we wanted from another dealership. We had also told him in advance how much we wanted to pay. He obliged and with help from Susana (his sales rep), he got the car for us and we picked it up last Friday. We were in and out of their dealership in less than an hour - all paperwork completed. I would recommend Mr. Doshi and Susana at this dealership to any one. No hard ball tactics, no going back and forth on the pricing - we wanted to pay a set price and they agreed - it was a win win situation. Great job Mr. Doshi and Susana. More

We have a great experience. Susana worked with us on a great deal that other dealership here in the Central Valley did not try hard to negotiate a deal. She even worked with us late at night from the com great deal that other dealership here in the Central Valley did not try hard to negotiate a deal. She even worked with us late at night from the comfort of her own home. Every time my wife called her she replied promptly. We definitely would recommend our family and friends to call Susana at Capitol Expressway Kia and we really appreciate her help! Thanks, Sheri and Marlon Ceres, Ca. More

My wife and I have been looking for an SUV for couple of months prior to our purchase last July 12, 2011. After finally deciding on KIA SORENTO, we shopped at KIA dealers in San Jose and Santa Clara, CA are months prior to our purchase last July 12, 2011. After finally deciding on KIA SORENTO, we shopped at KIA dealers in San Jose and Santa Clara, CA areas. Capitol Kia at San Jose was superb. We had an excellent experience with Susana and Luis, both worked hard and facilitated our purchase including obtaining the best financing available. We were treated like a valued customer. Capitol KIA also has huge inventory of cars to choose from at very competitive prices. More

My wife and I were shopping for a 2011 sorento. We shopped through the internet over 12 kia dealers statewide including one in Las Vegas. Capitol Kia especially Elizabeth was the best and most helpfu shopped through the internet over 12 kia dealers statewide including one in Las Vegas. Capitol Kia especially Elizabeth was the best and most helpful. We ended up with a car that we wanted at a price that we were very happy with. We came to an "out the door" price while on the internet and they even lowered the price when we got to the lot. We drove 3 hours to capitol kia to make the deal even with a kia dealership only 4 miles from our home. I would recommend Capitol Kia to anyone interested in buying a new car and wanting to have a plesant experience. They will make it worth while and worth your time. The service department was very helpful in explaining all the facits of the car and they detailed the car to beyond our satisfaction. Dan marple Paso Robles, CA More

I started looking for a car months ago on Edmunds.com, and took my time to narrow down my search to something in my budget and that was a good drive. I settled on a Kia Forte Koup. I sent out requests for and took my time to narrow down my search to something in my budget and that was a good drive. I settled on a Kia Forte Koup. I sent out requests for quotes for the SX or EX in Black or Grey. They had both in both colors and quoted a decent price. I decided not to wait for the weekend when there are more people and went on Friday, which was a good move. Greg, The Internet Sales Manager, passed us off to Liz once we got there. She was friendly and answered all my questions promptly. It turns out my sister had met her in a former career, and they were busy talking about it during the test drive. Liz pointed out the features of the car and I agreed and told her I was aware of most of the specs of the EX and SX. I told them I was interested in the vehicle but was working on financing. I believe it was Greg who asked me what they'd have to do for me to buy it that day. I said come down in price and if they could come in under my monthly budget for a car payment. At which point their financing guy came out and we worked the numbers. They came down in price, I came up in down payment and they gave me a rate that fit my budget. During the paperwork they detailed the car and tossed in a few extra that usually other dealers nickel and dime you for. When I got home and added up the extras it was a few hundred dollars more worth of stuff. So the short of this is: Capitol Kia made the entire process of buying a new Kia about as pleasant as possible. They were willing to work within my budget and never tried to steer me to anything else. Liz made us feel very comfortable and after the sale took the time to go over all the cool features of the car including helping me set up the bluetooth sync to my phone. I don't think I could be any happier with the experience and Capitol Kia. More

This was one of the easiest purchases I've ever made. Everyone was nice, friendly and helpful. They answered all my stupid first-time car buyer questions without being condescending or mocking. I would p Everyone was nice, friendly and helpful. They answered all my stupid first-time car buyer questions without being condescending or mocking. I would purchase from these guys again. More

The whole sales experience was superb. Our salesperson, Doshi, was the friendliest and most professional that i have dealt with in almost 30yrs of new car purchases. We will definitely consider Capitol Kia Doshi, was the friendliest and most professional that i have dealt with in almost 30yrs of new car purchases. We will definitely consider Capitol Kia for our next purchase. Everyone we dealt with treated us fantastically. Later dealings with the parts department have also proved to be outstanding. Everyone we have met there have been a pleasure to do business with. They really seem to appreciate our business. More

I accidentally sent the other one off before I finished. The sale was so easy. We needed to get out in an hour or so. In a little over an hour I had my car. I brought it back the next day to be washed an The sale was so easy. We needed to get out in an hour or so. In a little over an hour I had my car. I brought it back the next day to be washed and cleaned up. I will recommend your car dealership lots. Please change the emails for service etc to my name Kathleen Nagel. My husband and I bought it but I drive it and will bring it in for service. He will bring his Sedona mini van in for his car's service. My email is correct---katt2992002@yahoo.com. More

Ability to make the deal I wanted. My sales lady was amazing.. friendly, helpful and available at all hours to meet our needs. Trade in and change over was so easy it was amazing! The amount of time tha amazing.. friendly, helpful and available at all hours to meet our needs. Trade in and change over was so easy it was amazing! The amount of time that we spent in the office was so minimal I couldn't believe it! My children were ocupied with a kids area with a tv and coloring area.. could of been so hard if they were not happy. I drove all the way from Bakersfield (about 5 1/2 hours and it was worth it! I was even given amusement park tickets for my trip and we had a blast with the kids! I am seriously going to trade in my other cars to purchase my future cars from this dealership:) More

I went on the Internet and got all the info I needed I was then contacted by Susana and she was able to meet the price and made my purchase so fast and easy . We met on a saturday and she was so friendly was then contacted by Susana and she was able to meet the price and made my purchase so fast and easy . We met on a saturday and she was so friendly no pressure to buy and she made the whole experience pain free. She kept to her word on price and was there every step of the way. Thank you Susana and I will definatley refer my family and friends to your dealership. More