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Capitol Kia of San Jose

San Jose, CA

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Reviews
Vehicles
4.8
358 Reviews
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase. PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time! For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment. Capitol KIA is a proud member of the Del Grande Dealer Group.
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755 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 358 reviews

May 23, 2026

Staff and sales department was easy to talk and didn’t feel any pressure to make the purchase. More

by KHALIDHAMZA95124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Sebastian
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May 23, 2026

The staff here are very friendly and honest mechanics. They offer quick and efficient service. More

by jamisej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
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May 22, 2026

Juan and Casey were welcoming, thorough, and knowledgeable. I appreciated their expertise in leasing my new car. Thank you! More

by KOBANNION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Casey, and Dennis Coy, my broker.
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May 22, 2026

10 years, of great service, 4 KIA'S purchased. Service advisor is always friendly and throughout the contact. Usually, the repairs are completed faster than expected. More

by JOFFRE_LONGORIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan. E. Durante
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May 22, 2026

I didn’t want to put a negative review, but you keep harassing me for one. I came in for new tires. They didn’t fully attach a couple of the wheels. I found out on the freeway when I kept losing control More

by Bay Area
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get name of the tech
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May 22, 2026

The dealership has a good selection of cars. All staff were helping people when we arrived. Mario Aguayo saw me greeted me even though he was busy. He told me he would help us once he was done. More

by SAUL & ISIDRO
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Aguayo
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May 20, 2026

Kept me waiting in extraordinarily long time after I said I was interested in purchasing. Made the purchase process difficult insisting on a cashiers check in person. Rushed me through signing papers when ch More

by CLAREAMELIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos, Saehee, Ryan
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May 19, 2026

I enjoyed being there. The the employees are good people and James was the one that sold me the vehicle. He was awesome and a good person liked him very much. More

by JIMMYSMTH56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mostly the whole team
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May 19, 2026

James was Great! He was communicative and Honest, and he made she we knew what all of our options were before we bought. I would recommend seeing him if you have the More

by JOE
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cobb
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May 19, 2026

I loved the free coffee in the waiting area and all the employees were super friendly and helpful! More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
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