Capitol Kia of San Jose

Susana was great in helping us get the best deal possible. She was very nice, patient and went above and beyond to meet our needs. I recommend her to anyone looking for a great deal and customer ser possible. She was very nice, patient and went above and beyond to meet our needs. I recommend her to anyone looking for a great deal and customer service. More

I have been buying cars for 20 yrs. This dealership should be the example and model for all dealers. Absolutely the best experience in all these years. Fair, total professionalism are just few words to should be the example and model for all dealers. Absolutely the best experience in all these years. Fair, total professionalism are just few words to decribe CAPITOL.KIA. I will never feel.the need to bring a man to buy a car again. And they won't call you honey or sweetheart. Unless you ask. LOL Thanks Susann and Jason you are terrific. More

It was very wonderful experience with Capitol Kia. I've It was very wonderful experience with Capitol Kia. I've got informed about this Optima Hybrid with friendly atmosphere and I've got good deal so I co It was very wonderful experience with Capitol Kia. I've got informed about this Optima Hybrid with friendly atmosphere and I've got good deal so I could buy my new car with happiness. Thank to Chad. More

Wonderful experience. Recently bought an Optima SX with everything. Not pushing at all. Dave the sale manager even help me to get some rebates I am 'Semi-qualified' and a good APR as well. He directly gav everything. Not pushing at all. Dave the sale manager even help me to get some rebates I am 'Semi-qualified' and a good APR as well. He directly gave me a price that no other dealer would offer. No hassle at all. Asked for another couple of hundreds off and get full set of accessories and we made a deal. Did some research on many forums and websites. The price I got is really a good deal and I only spend one hour and 3 emails to get it. He even picked me up from my home 15 miles away on Sunday. I originally went to Stevens Creek KIA since it's 2mins drive. I waited 10 mins in the lobby looking around other KIAs before someone actually speaks to me. The 'Senior KIA adviser', according to his card, David Suh, said they have sold out all Optima SX model and ask me to send him an email to keep in touch. Honestly this is the 1st time a sale person ask me to send an email. I did shoot him one and never got a reply. They only care about what's left on their parking lot. So disappointed. Anyway, highly recommend Capitol KIA over the Stevens Creek. They have a better inventory and the sale persons are really nice. More

My son and I worked with Mr. Doshi and Susana at Capitol Kia to buy our new 2011 Kia Optima EX fully loaded. The best experience I had buying a car. Please read below about our horrible experience at Kia Kia to buy our new 2011 Kia Optima EX fully loaded. The best experience I had buying a car. Please read below about our horrible experience at Kia of Stevens Creek and the reason why we recommend Capitol Kia of San Jose. Capitol Kia initially did not have the car we wanted so we went to Kia of Stevens Creek. And what a horrible experience we had with them - The sales rep David Suh lied all along about the deal he had for us, his finance guy lied to us to get extra money on the deal by telling us that he can't offer us the 2.9% financing and wanted to offer us 4% instead. We went to their dealership several times only to be told to get add'l info. on every visit, they made us wait hours doing nothing. Finally we walked out from the dealership after waiting alomost 2 hours seeing them walk by us several times. By the way they seem to have only one sales guy. So we called Mr. Doshi again and asked him if he can get us the exact car we wanted from another dealership. We had also told him in advance how much we wanted to pay. He obliged and with help from Susana (his sales rep), he got the car for us and we picked it up last Friday. We were in and out of their dealership in less than an hour - all paperwork completed. I would recommend Mr. Doshi and Susana at this dealership to any one. No hard ball tactics, no going back and forth on the pricing - we wanted to pay a set price and they agreed - it was a win win situation. Great job Mr. Doshi and Susana. More

We have a great experience. Susana worked with us on a great deal that other dealership here in the Central Valley did not try hard to negotiate a deal. She even worked with us late at night from the com great deal that other dealership here in the Central Valley did not try hard to negotiate a deal. She even worked with us late at night from the comfort of her own home. Every time my wife called her she replied promptly. We definitely would recommend our family and friends to call Susana at Capitol Expressway Kia and we really appreciate her help! Thanks, Sheri and Marlon Ceres, Ca. More

My wife and I have been looking for an SUV for couple of months prior to our purchase last July 12, 2011. After finally deciding on KIA SORENTO, we shopped at KIA dealers in San Jose and Santa Clara, CA are months prior to our purchase last July 12, 2011. After finally deciding on KIA SORENTO, we shopped at KIA dealers in San Jose and Santa Clara, CA areas. Capitol Kia at San Jose was superb. We had an excellent experience with Susana and Luis, both worked hard and facilitated our purchase including obtaining the best financing available. We were treated like a valued customer. Capitol KIA also has huge inventory of cars to choose from at very competitive prices. More

My wife and I were shopping for a 2011 sorento. We shopped through the internet over 12 kia dealers statewide including one in Las Vegas. Capitol Kia especially Elizabeth was the best and most helpfu shopped through the internet over 12 kia dealers statewide including one in Las Vegas. Capitol Kia especially Elizabeth was the best and most helpful. We ended up with a car that we wanted at a price that we were very happy with. We came to an "out the door" price while on the internet and they even lowered the price when we got to the lot. We drove 3 hours to capitol kia to make the deal even with a kia dealership only 4 miles from our home. I would recommend Capitol Kia to anyone interested in buying a new car and wanting to have a plesant experience. They will make it worth while and worth your time. The service department was very helpful in explaining all the facits of the car and they detailed the car to beyond our satisfaction. Dan marple Paso Robles, CA More

I started looking for a car months ago on Edmunds.com, and took my time to narrow down my search to something in my budget and that was a good drive. I settled on a Kia Forte Koup. I sent out requests for and took my time to narrow down my search to something in my budget and that was a good drive. I settled on a Kia Forte Koup. I sent out requests for quotes for the SX or EX in Black or Grey. They had both in both colors and quoted a decent price. I decided not to wait for the weekend when there are more people and went on Friday, which was a good move. Greg, The Internet Sales Manager, passed us off to Liz once we got there. She was friendly and answered all my questions promptly. It turns out my sister had met her in a former career, and they were busy talking about it during the test drive. Liz pointed out the features of the car and I agreed and told her I was aware of most of the specs of the EX and SX. I told them I was interested in the vehicle but was working on financing. I believe it was Greg who asked me what they'd have to do for me to buy it that day. I said come down in price and if they could come in under my monthly budget for a car payment. At which point their financing guy came out and we worked the numbers. They came down in price, I came up in down payment and they gave me a rate that fit my budget. During the paperwork they detailed the car and tossed in a few extra that usually other dealers nickel and dime you for. When I got home and added up the extras it was a few hundred dollars more worth of stuff. So the short of this is: Capitol Kia made the entire process of buying a new Kia about as pleasant as possible. They were willing to work within my budget and never tried to steer me to anything else. Liz made us feel very comfortable and after the sale took the time to go over all the cool features of the car including helping me set up the bluetooth sync to my phone. I don't think I could be any happier with the experience and Capitol Kia. More

This was one of the easiest purchases I've ever made. Everyone was nice, friendly and helpful. They answered all my stupid first-time car buyer questions without being condescending or mocking. I would p Everyone was nice, friendly and helpful. They answered all my stupid first-time car buyer questions without being condescending or mocking. I would purchase from these guys again. More