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Capitol Kia of San Jose

San Jose, CA

Overview
Reviews
Vehicles
4.9
166 Reviews
We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase. PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time! For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment. Capitol KIA is a proud member of the Del Grande Dealer Group.
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755 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 166 reviews

December 08, 2025

The people were great (sales associate, financing, etc. ), the facility is nice, but the time lag between "events" (between selection of vehicle and being able to see the financing people, and between "sign More

by THOMSP99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
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December 07, 2025

I brought my car in for recall work. The work was completed sooner than promised and I was even given a free car wash! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Fantone
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December 07, 2025

Had a very positive car buying experience here about 2 months ago. Unfortunnately, got in an accident and my car was totaled. Didn't expect to be back so soon, but again, a very smooth purchase - sales te More

by BIGBROWNBAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Juan, Casey
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December 07, 2025

Everyone there was very professional and it made everything very easy and fast. That’s what great customer service is all about. More

by ROCHAJ21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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December 07, 2025

My overall experience at Kia was great! Everyone there was kind and efficient. See ya in 3 months. More

by PEARLREYES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 07, 2025

Decent dealer. Walked in on a busy Sunday afternoon, was helped in 10 min. Found the perfect car I wanted and bought it. More

by TENG.KEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Redd
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December 07, 2025

Amazing salesman - Juan Gomez, not pushy at all and helped us get the best deal. More

by pranjali.ganoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Gomez
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December 06, 2025

Nick was amazing. He deserves a 10/10 for his care and professionalism in ensuring a smooth sale. More

by DRZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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December 05, 2025

I appreciated how friendly, professional and informative the team was. Keep up the great job. More

by AALVISTUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
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December 05, 2025

Excellent service and complete transparency. The service agents provides honest service and guides to opt services that is exactly required for the car. More

by Z.RAHULGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Anthony
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