Capitol Kia of San Jose

Friendly, patient, accommodating and helpful salesman. Seamless, no-pressure experience. Reasonable trade-in offer, good financing options and decent inventory. Seamless, no-pressure experience. Reasonable trade-in offer, good financing options and decent inventory. More

We made an appointment to return a leased car and to lease a new car (which we had already selected). Despite this we were at this dealership for 3 1/2 hours. The sales rep continually disappeared for lease a new car (which we had already selected). Despite this we were at this dealership for 3 1/2 hours. The sales rep continually disappeared for long stretches of time without any real explanation. One time the manager appeared to present some information and then again we were left. After three hours I went to the manager to observe that we hadn't even gotten to the finance desk yet and after that things moved along, but overall it was pretty disappointing customer service. If the sales rep needs to do other jobs then someone else needs to be assigned to the customer - it's not OK to leave people alone for long stretches, and it's not OK to assume that this process should take this long. We are not enthusiastic about going back to this dealership. More

Juan was outstanding to work with. I appreciated his dedication to finding a car that I was interested in, his flexibility to offer a test drive at the last minute when we unexpectedly I appreciated his dedication to finding a car that I was interested in, his flexibility to offer a test drive at the last minute when we unexpectedly had free time, and his transparency in working with us to get the best deal out of neighboring dealerships, More

Friendly and helpful staff. Especially Mo there who made the experience seamless. Thank you for the great service! Especially Mo there who made the experience seamless. Thank you for the great service! More

Bryan Santos was great to work with! It was an stress-free experience to purchase a car. Bryan was friendly, helpful, and knowledgeable. It was an stress-free experience to purchase a car. Bryan was friendly, helpful, and knowledgeable. More

Juan Gomez was very helpful and knowledgeable when working with me to purchase my car. He made sure we understood every part of the process. Everyone we came in contact with were also helpful. I am co working with me to purchase my car. He made sure we understood every part of the process. Everyone we came in contact with were also helpful. I am confident we made a good decision to do business with your company. More

The dealership provided a wonderful car buying experience. They were efficient and knowledgeable. I would recommend this dealership. experience. They were efficient and knowledgeable. I would recommend this dealership. More

Cameron is on of the best car salesmen I’ve ever worked with. He made the car buying experience much more bearable than normal. with. He made the car buying experience much more bearable than normal. More

Great experience, sales man was so helpful and show a lot of experience and very friendly of experience and very friendly More

Showroom is very small and almost waked out because we could not find anyone to assist us. Sportage model, which we ended up buying, was nowhere to be found inside or outside the showroom. Jose Gonzalez, could not find anyone to assist us. Sportage model, which we ended up buying, was nowhere to be found inside or outside the showroom. Jose Gonzalez, however, was very helpful in ensuring we found the perfect car for us. More