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Capitol Kia

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4 Lifetime Reviews

711 Eastern Blvd, Montgomery, Alabama 36117 Directions
Sales: (334) 260-8791

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4 Reviews of Capitol Kia

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December 13, 2008

"I had contacted Capitol Kia by internet just when I was..."

- Columbine

I had contacted Capitol Kia by internet just when I was looking for a possible new car. I went out and met with the floor manager and was passed on to a salesman. I told him what I wanted but wasn't sure about a 6 or 4 cylender. He reccomended the 4 cylender because I didn't do that much traveling and it would be less expensive on gas. This was in May and the prices had increased but we didn't know they would be rediculous in that short a space of time. He asked several times if I wanted to trade my pickup in or did I have a down payment i wanted to use, and I told him no, that if something went wrong and I lost my job I wanted to still have a vehicle left to drive. You have to plan for problems like this, so I was. I ended up driving out in a new 2008 Kia Sportage in Blue, just what I wanted. I had to take my mother back with me to pick up my pickup. but I got a new car with Tax Title and Plates added into the loan. It might have been an all day experience, but I thought things went pretty good.

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Recommend Dealer
Yes
Employees Worked With
Been 6 months, I don't remember his name.
June 19, 2004

"This was the most horrible experience I have ever had..."

- morganrex

This was the most horrible experience I have ever had when trying to buy a car. I did not realize that car dealerships still operated with high pressure sales and shady promises. I gave Jesus my car key to have my car appraised for a trade-in. When Jesus came back with a sale price after I had requested a lease term I decided I did not want to deal with him and asked for my car key to be returned so that I could leave. He then wanted me to sign a written statement that said I would buy a car if he got it down to a certain payment. Remember, I wanted a lease, told him so, and he would not listen to me. I repeatidly asked for my key back so I could leave, and my request was ignored. I almost called the police until someone finally brought the key up. Even the floor manager was awful, when I tried to get help from him to get my key back, he asked me why I was having a problem buying a car, and when I again asked him for the key, he kind of looked around and said he didn't know where it was. This was the first time they acknowledged that I was asking for the key back, eventhough I had asked at least 6 times. I cannot believe that these people are still in business.

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Recommend Dealer
No
Employees Worked With
Jesus
January 14, 2004

"I wish that the young lady, Miss hall, stop bothering us..."

- maskph

I wish that the young lady, Miss hall, stop bothering us at home as well as our cell phone. I have asked her to leave us alone and she said it was her job. It may well be, but harrassing us is going to get a call to the Better Business Bureau. Just stop and leave us alone. If I wanted a car or anything else from Capitol Kia, I would come down there. Please leave us alone.
Pam and Travis Mask.

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Recommend Dealer
No
Employees Worked With
Miss Hall
October 09, 2003

"Josh went above and beyond to get me into the car of my..."

- sshcch

Josh went above and beyond to get me into the car of my dreams. Thank you KIA for having such a caring and involved salesman on your team!

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Recommend Dealer
Yes
Employees Worked With
Josh Lawrence
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