Capitol Mazda

My service advisor was excellent however the actual service aweful I won't go back service aweful I won't go back More

Took my new CX5 for its first complementary service. Went in as soon as the service center opened and experienced a quick and efficient service. Went in as soon as the service center opened and experienced a quick and efficient service. More

Beat a strong deal offered by competitor. E-sign and delivery offered. Overall a decent experience. E-sign and delivery offered. Overall a decent experience. More

Great maintenance service really grateful after every service visit at Mazda . Thank you so Much! service visit at Mazda . Thank you so Much! More

The salesperson, Andrew, was good at keeping the customer with the great offer, but after that, the finance manager, Oscar Hernandez, was awful. Although I refused his selling the packages of insurance becau with the great offer, but after that, the finance manager, Oscar Hernandez, was awful. Although I refused his selling the packages of insurance because my son can't afford them, he insisted and pressured my son to accept it. But the most unacceptable part was this: the Oscar (he was new to this work, had many problems with the computer processing) did not bother to send us the digital sales contract immediately. I did not know what I bought, and I asked his colleague to send me one. Then his colleague, Sam, sent me the text to excuse him, and he sent me a recording message that I heard him making fun of the customer, which was me, and the F-word. Sam was confused with his colleague's numbers and mine, and by mistake, left a message on my phone that insulted me. This awful customer service experience was recorded as evidence sent by their own employee. Last of all, I arrived at 9 a.m. and drove the new car home at 3:00 p.m. The dealership employees have a low work ethic overall. Not recommended if you expect decent, smooth customer service and are treated with respect as a customer. More

I bought new tires and an alignment, after coming back for an oil change an tire rotation they tell me they tire they sold me was bad and can't replace it and after the free tire rotation my car now pulls for an oil change an tire rotation they tell me they tire they sold me was bad and can't replace it and after the free tire rotation my car now pulls to the right and after bringing in it all they did was balance the tires and car still pulls to the right now. Wasted 8 hour of my day with my car there today. More

Very Friendly and accommodating. Quick check-in and considerate of your time. Kept me updated on status. Quick check-in and considerate of your time. Kept me updated on status. More

I have been using the service department at Capital Mazda for 15 years and have always had a good experience. This last visit was no exception. My service rep Jamie took great care of me. The service was com for 15 years and have always had a good experience. This last visit was no exception. My service rep Jamie took great care of me. The service was completed on time with no unexpected wrinkles. More

Honest, helpful and the dealership manager as well as the gentlemen we worked with to purchase the car and to have it serviced, were all a pleasure to interact with. gentlemen we worked with to purchase the car and to have it serviced, were all a pleasure to interact with. More

Sameer was a great to work with. thanks for the great car with good price! thanks for the great car with good price! More