Capitol Mazda

This dealership misrepresented several key items. One line item I tried to negotiate, and they acted very dumb stupid. I did not deal with a sales manager. I dealt with the loan officer, and he could One line item I tried to negotiate, and they acted very dumb stupid. I did not deal with a sales manager. I dealt with the loan officer, and he could not give me anything. And misunderstood, every request I had. I am taking back this vehicle. Because first, they misrepresented a vehicle anti-theft device, this device turned out to be stickers and chemical markings. That wore applied. I did not get any paperwork for this device. I did not get any terms for this device. This system was misrepresented, and now they want me to pay eight hundred and thirty four dollars or and return the vehicle.They say they can sort it out.But this is the second time i've dealt with them and they are scumm More

Employees were all very friendly and seemed like they liked eachother as well. made for a nice buying experience. liked eachother as well. made for a nice buying experience. More

The customer service was great. She was knowledgeable, friendly, and provided great service, and she was not pushy. She was knowledgeable, friendly, and provided great service, and she was not pushy. More

Isidro really worked with us to get a good deal. Did not feel pressured and we left very happy Did not feel pressured and we left very happy More

Sam Molina was a pleasure to work with. Did not pressure me to buy, but rather just gave me all the data I needed to make my decision. He was friendly and very knowledgeable. Did not pressure me to buy, but rather just gave me all the data I needed to make my decision. He was friendly and very knowledgeable. More

Every member of staff at this dealership went above and beyond to make my experience of purchasing a new vehicle special. I will highly recommend anyone to use these guys if you need anything beyond to make my experience of purchasing a new vehicle special. I will highly recommend anyone to use these guys if you need anything More

Amazing service quick response love undercarriage video complete with a car wash. Great work team complete with a car wash. Great work team More

The purchasing process was not good. The lady who helped me during the purchase was rude and not very helpful. I also felt that the price she gave me was higher than the quote I received The lady who helped me during the purchase was rude and not very helpful. I also felt that the price she gave me was higher than the quote I received from their other location. In addition, the finance department did not honor the $500 loyal customer credit that the sales representative had promised me. I also had a frustrating experience during my first car maintenance visit. I was told that I had lost a special key for the wheel locks on my tires. However, I was never given a key when I purchased the car and was not even aware that my car required one. Despite this, they still charged me for a replacement. More

cordial and respectful. we never felt pushes to buy on impulse. Isidro was very patient in showing us the various models of the cars we were interested. overall, a very posi we never felt pushes to buy on impulse. Isidro was very patient in showing us the various models of the cars we were interested. overall, a very positive interactive process. More

I like the car, the brand and Joe. Chive on brothers and sisters at the dealership Chive on brothers and sisters at the dealership More