Capitol Mazda
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Always a great experience. She got me in and kept me updated throughout the day. I was even offered a free car wash which I definitely appreciated She got me in and kept me updated throughout the day. I was even offered a free car wash which I definitely appreciated More
Always on time and prompt service. Service Advisor’s always make an effort to ensure any related service is covered under my service or extended warranty. Service Advisor’s always make an effort to ensure any related service is covered under my service or extended warranty. More
I had a Brake light malfunction showing up on my 2025 CX-70 , Service department basically brushed me off and next day told me since I have installed after market camera causing this issue and next time CX-70 , Service department basically brushed me off and next day told me since I have installed after market camera causing this issue and next time if error showed up they will charge Diagnostic and repair fees. The issue came back and I took my car to Stevens Creek Mazda this time. Right of the bat, they pulled a report on my car, which I wasn’t even aware of that automatically does and told me they see what the problem was for a while, and the code was referring to a center backlight in the tailgate malfunction so they ordered the part, replaced it and problem went away without paying a penny. More
Overall service was ok just like any other regular service. But i am having the ghost touch issues with my Mazda6 infotainment system and the technicaian quoted over $1000 for it. It is a known issue service. But i am having the ghost touch issues with my Mazda6 infotainment system and the technicaian quoted over $1000 for it. It is a known issue and there is class action settlement for this, but still they wont repair it for me. More
My service manager, Jamie, was very helpful and efficient, and clearly presented the options for the service visit, and followed through on my requests for replacing the right headlamp. After the efficient, and clearly presented the options for the service visit, and followed through on my requests for replacing the right headlamp. After the initial vehicle inspection, some suggestions were made for service to the front suspension and alignment, and I followed the advice. The vehicle was completed by mid day, and I also received the complementary car wash. Communication was efficient and responsive. More
The easiest time I have ever had buying a vehicle! I had all my questions answered to my satisfaction and ended up with the vehicle I wanted. I had all my questions answered to my satisfaction and ended up with the vehicle I wanted. More
I'm always impressed with the service team! How quickly they get me in, how well they document what needs to be done, how quickly the service is performed, and how meticulous they are to make s How quickly they get me in, how well they document what needs to be done, how quickly the service is performed, and how meticulous they are to make sure it's done right! From Dennis and the team at the front, and all the mechanics, parts people, Chris (my sales rep)....everyone. They are all wonderful and I wouldn't buy a car or take my car anywhere else to be worked on. More
Alred T’s team cares about customer service & communication. Nick & Denis as well as the entire team takes time to see a customer is satisfied & task meet. communication. Nick & Denis as well as the entire team takes time to see a customer is satisfied & task meet. More


