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Capitol Mazda
San Jose, CA
320 Reviews
Discover why drivers across Northern California choose Capitol Mazda — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 320 reviews
April 16, 2026
Great service. Efficient process. Everyone I encounter in this dealership are very nice to deal with. Efficient process. Everyone I encounter in this dealership are very nice to deal with. More
by VINOD N
Verified CustomerEmployees Worked With
Alvaro Pinal, His manager and finance manager, Dennis on the Service center.
April 16, 2026
Courteous and fast service. Knowledgeable service reps, Melissa Olson has been very helpful with navigating our car’s issues with straightforward information to help determine t Knowledgeable service reps, Melissa Olson has been very helpful with navigating our car’s issues with straightforward information to help determine the order of issues to be handled. More
by MENINI
Employees Worked With
Melissa Olson
April 13, 2026
Chris was easy to work with. I let him know what I needed & what I had to work with & he went to bat for me and we worked out a deal we were both pleased with . Chris got me al I let him know what I needed & what I had to work with & he went to bat for me and we worked out a deal we were both pleased with . Chris got me all the info I asked for about the car. I an very pleased with my purchase!! More
by SUECYR
Employees Worked With
Chris Hsmpton
April 11, 2026
The customer service staff were friendly and very professional. The waiting area was equipped with charging outlets, and the tables and chairs were clean. professional. The waiting area was equipped with charging outlets, and the tables and chairs were clean. More
by Michelle Zhang
Employees Worked With
Jaimie
April 09, 2026
Friendly, knowledgeable staff and Jaime was great and very nice! Service was good and more expensive than expected. Also had issue with AC not always coming on that they were not able to diagnose s very nice! Service was good and more expensive than expected. Also had issue with AC not always coming on that they were not able to diagnose so hope the problem goes away with a software upgrade. More
by CHAD CAREY
Employees Worked With
Jaime
April 09, 2026
They try to upsell you with too much pressure. They don’t tell you if it’s mandatory to keep your warranty or if it’s just a suggestion. Appointments are useless-you still have to wait 1 - 1/2 hou They don’t tell you if it’s mandatory to keep your warranty or if it’s just a suggestion. Appointments are useless-you still have to wait 1 - 1/2 hours. The makeshift waiting area had no water, no coffee, no snacks, no TV, nothing. More
by KNIGHT.INSURANCESERVICES
Employees Worked With
Melissa and another guy. They were both courteous
