Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Subaru
San Jose, CA
181 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 181 reviews
Verified Customer
February 03, 2026
We had an outstanding experience purchasing our new Forester Hybrid at Capitol Subaru. Jerome and Javier were extremely helpful and supportive; no sales pressure or pushing for "extras," and the out-th Forester Hybrid at Capitol Subaru. Jerome and Javier were extremely helpful and supportive; no sales pressure or pushing for "extras," and the out-the-door price was REALLY competitive. Finally, we also got a great offer for our 2013 Outback, so we could not refuse it (suffice it to say that, based on KBB, both have been rated as great deals - better than fair deals!). When one adds 0% financing on top of it... More
by IMITROV
Employees Worked With
Jerome and Javier
February 02, 2026
Trinity and the folks at Capitol Subaru are top notch. They helped us get the 2025 Hybrid Forester we wanted, with the trim and color that were our top choices. Trinity was a pleasure to work with, pleasa They helped us get the 2025 Hybrid Forester we wanted, with the trim and color that were our top choices. Trinity was a pleasure to work with, pleasant and knowledgeable. We had a great experience overall. More
by MICHVC
Employees Worked With
Trinity
January 31, 2026
Mario provided exceptional service; he was both personable and patient, offering deep technical expertise across the entire Subaru lineup to ensure all our questions were answered. personable and patient, offering deep technical expertise across the entire Subaru lineup to ensure all our questions were answered. More
by TUJLCARES
Employees Worked With
Mario
January 31, 2026
I was not happy with the service advisor. I was told I needed things done to my car when i gad told him i had done it and didn’t believe me. I was told I needed things done to my car when i gad told him i had done it and didn’t believe me. More
by MRN_V
Employees Worked With
TYLER TURNER
January 29, 2026
Capitol Subaru is my preferred dealership for all maintenance & purchasing new vehicles. Their customer support & care is great, they’re always timely with getting maintenance completed, understandin maintenance & purchasing new vehicles. Their customer support & care is great, they’re always timely with getting maintenance completed, understanding for vehicle issues, & they help spot things that could potentially become an issue so that way it can be fixed either within warranty or when best works for you. This visit I had my rear brakes done, tires rotated, & oil changed. It took about 2-3 hours & everything went smoothly as always. More
by N_GEOFFROY
Employees Worked With
Javier
