Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Subaru
San Jose, CA
163 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 163 reviews
Verified Customer
January 24, 2026
My experiences have been overwhelmingly positive! Each team member with whom I’ve interacted has been kind and helpful. The appearance of the facility is welcoming and ckean Each team member with whom I’ve interacted has been kind and helpful. The appearance of the facility is welcoming and ckean More
by GBSAVEL
Employees Worked With
Sam
January 23, 2026
My experience at Capitol Subaru, particularly highlighting the exceptional service provided by Samantha Bernal. From the moment I set foot on the lot, I was met with a level of professionalism an highlighting the exceptional service provided by Samantha Bernal. From the moment I set foot on the lot, I was met with a level of professionalism and courtesy that exceeded my expectations. Samantha went above and beyond to assist me in purchasing the new Crosstrek. She took the time to understand my preferences and needs, guiding me through the selection process with remarkable patience and expertise. Her transparency and thorough explanations instilled a sense of confidence in my decision, making the entire experience seamless and enjoyable. I am thrilled with my new Crosstrek and deeply appreciate Samantha’s efforts in helping me find the perfect car. Her dedication and commitment to customer satisfaction are truly commendable. I will not hesitate to recommend Samantha to my friends and family, as she has made a lasting impression on me. More
by Johnson5666
Employees Worked With
Samantha Bernal
January 22, 2026
Sam and Christian were absolutely lovely. From start to finish, I (and my dog) felt welcomed, heard, and the whole thing was smooth as butter. If you buy a car from them, ask for Sam! She's f From start to finish, I (and my dog) felt welcomed, heard, and the whole thing was smooth as butter. If you buy a car from them, ask for Sam! She's fantastic. More
by CYNDI.HATCHETT
Employees Worked With
Sam, Christian
January 22, 2026
We are a returning customer due to the great service and sales personnel you have at capital Subaru Our interaction with Mario, Jaray, Javier, Nathaly and Edward were very helpful purchasing our second ve sales personnel you have at capital Subaru Our interaction with Mario, Jaray, Javier, Nathaly and Edward were very helpful purchasing our second vehicle More
by ALKATO
Employees Worked With
Mario, Jaray, Javier, Nathaly and Edward
