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Capitol Subaru
San Jose, CA
459 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 459 reviews
May 13, 2026
Everything went well till the finance manager started pressuring me to buy an extended warranty. I told him that i drive about 200 - 500 miles a month, he kept saying you need this extended warranty for pressuring me to buy an extended warranty. I told him that i drive about 200 - 500 miles a month, he kept saying you need this extended warranty for 5 years since it will save you money. Especially if you drive a lot more and when we told him that my wife works from home and I’m retired, he kept at it. i think his name was Jojo, but the sales rep was outstanding Jarat. More
by BOB.T.
Verified CustomerEmployees Worked With
Jarat and Jojo
May 11, 2026
It's a car dealer. They were nice and I was happy with the trade-in price and the price I paid for the car. They didn't install the floor mats or the cover for the rea They were nice and I was happy with the trade-in price and the price I paid for the car. They didn't install the floor mats or the cover for the rear. I had to unbox it and do it myself. More
by AY
Employees Worked With
Omar, Luis
May 09, 2026
Sam was extremely helpful throughout the entire process. very patient in showing us different models, provided us with great pricing, and also assisted us with trading in our old Subaru. We really appreciat very patient in showing us different models, provided us with great pricing, and also assisted us with trading in our old Subaru. We really appreciated their effort. The overall experience was smooth and pleasant because of their support More
by SESHI TIYYAGURA
Employees Worked With
Sam
May 08, 2026
Service advisor was very courteous, they were very prompt, the car was spotless afterwards, and the advisor went over everything that had been done, including new windshield wipers and, most important prompt, the car was spotless afterwards, and the advisor went over everything that had been done, including new windshield wipers and, most importantly, repaired a tire that had a nail in it. More
by AWDULCE
Employees Worked With
The service advisor
May 07, 2026
The staff is very friendly and helpful. However I’m disappointed that each time that I’ve brought my car in for servicing it had not been washed or if washed it was a very poor job. I comp However I’m disappointed that each time that I’ve brought my car in for servicing it had not been washed or if washed it was a very poor job. I completely know that it is a courtesy wash but it’s very telling of what you think of your customers. More
by rose7673
Employees Worked With
Matthew
