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Capitol Subaru
San Jose, CA
459 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 459 reviews
April 29, 2026
My customer service experience was great, and the maintenance was completed much sooner than I expected. My Subaru was even washed, so it looked great when I got it back! I was also able to get som maintenance was completed much sooner than I expected. My Subaru was even washed, so it looked great when I got it back! I was also able to get some work done while I waited in the lounge area. More
by oskivan
Verified CustomerEmployees Worked With
Matthew
April 29, 2026
The experience was outstanding except that when the extended warranty was offered, the standard warranty was not fully disclosed in the conversation. Subsequently, I may have purchased an unneeded ext extended warranty was offered, the standard warranty was not fully disclosed in the conversation. Subsequently, I may have purchased an unneeded extended warranty. More
by JOHNKOMAS
Employees Worked With
Josh, Christian
April 29, 2026
The product specialist Omar Escobedo did a great job. The only issue I had, the vehicle had a dent and some small paint chips. It was raining when I purchased the vehicle so it would have been difficult The only issue I had, the vehicle had a dent and some small paint chips. It was raining when I purchased the vehicle so it would have been difficult for any of the staff to see it. Other than that the vehicle is fine and the sale process was easy. More
by STILLSK8EN
Employees Worked With
Omar Escobedo
April 28, 2026
Excellent customer service, easy purchase time. Everyone was nice, no pushy sales tactics. Very efficient in explaining how process works, timeline. Everyone was nice, no pushy sales tactics. Very efficient in explaining how process works, timeline. More
by JLP_3000
Employees Worked With
Jerome, and Christian
April 28, 2026
Friendly but not pushy. Knowledgeable and patient with all our questions. Staff was very helpful in getting us the right model of car we were looking for. Knowledgeable and patient with all our questions. Staff was very helpful in getting us the right model of car we were looking for. More
by NASCIMENTO.KANE
Employees Worked With
Darius
April 26, 2026
Professional, personable, knowledgeable. Great financing. Still, it took over 3 hours to complete the whole process, which was too long. This is the second car that I have been involved in Great financing. Still, it took over 3 hours to complete the whole process, which was too long. This is the second car that I have been involved in purchasing at this dealer. More
by DDUTTON2
Employees Worked With
JARAY REGALA
April 26, 2026
Very professional, personable interaction with everyone involved that made the whole purchasing experience easy and pleasant. I’m truly grateful for my experience and quite please with my new Subaru! involved that made the whole purchasing experience easy and pleasant. I’m truly grateful for my experience and quite please with my new Subaru! More
by JMORENO170
Employees Worked With
Jose M. Martinez, Darius & Luis Vasquez
