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Capitol Subaru
San Jose, CA
163 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 163 reviews
January 14, 2026
The service staff is very knowledgeable. The service manager walked me through the settings on my car and helped me fix the problem. The service manager walked me through the settings on my car and helped me fix the problem. More
by Priscilla6
Verified CustomerEmployees Worked With
Service Manager, and Matthew
January 14, 2026
Adjusting to star of 4, due to lack of response after taking the info, title and keys from me. Before I leave, sales informed me they will ship doc on Monday and sent me tracking#. However, Monday at 12: taking the info, title and keys from me. Before I leave, sales informed me they will ship doc on Monday and sent me tracking#. However, Monday at 12:49pm I follow up on the doc process, no response. I called but said will call me back. Yet no calls. If my sales is truly out of sick, his backup or manager is not sick as well? I’m not sure about the customer service level More
by FIONALI2019
Employees Worked With
Richard
January 13, 2026
The dealership is slow and lazy. I have everything under max extended warranties offered upon purchase of vehicle and that is through Subaru direct, not this dealership and they didn I have everything under max extended warranties offered upon purchase of vehicle and that is through Subaru direct, not this dealership and they didn’t want to accommodate this. Which they have to because it’s Subaru. I think this dealership is kind of scummy. if the part they didn’t want to replace fails again. I’m coming for you guys. Thanks. More
by BRY1LOVE
Employees Worked With
Ta
January 12, 2026
Straight forward communication, quote/vin/financing APR all agreed on up front prior to arriving to dealership to inspect and purchase the car, fast check out process. all agreed on up front prior to arriving to dealership to inspect and purchase the car, fast check out process. More
by MC
Employees Worked With
Javier Sales, Jerome Rizon
January 11, 2026
Darius Camino did an awesome job showing me the car and explaining its features. He was pleasant, courteous and professional to me and my wife. Darius and Edward Chang (Finance Manager) were very helpful explaining its features. He was pleasant, courteous and professional to me and my wife. Darius and Edward Chang (Finance Manager) were very helpful putting together a fair offer for the car that resulted in a sale on our first visit to the dealership. Good job to all. We are very happy with the result. More
by DANNICHOLS1474
Employees Worked With
Darius Camino, Edward Chang
January 10, 2026
The experience in this service center was great. They listened to my questions and concerns and helped to figure out a solution that was acceptable and sensible. They listened to my questions and concerns and helped to figure out a solution that was acceptable and sensible. More
by BIRDUNI
Employees Worked With
Matthew
