Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Subaru
San Jose, CA
464 Reviews
Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 464 reviews
July 04, 2026
THIS DEALERSHIP CAPITOL SUBARU IS VERY CUSTOMER FRIENDLY AND GENUINELY A PLEASURE TO DEAL WITH AS FAR AS SALES AND SERVICE. AND GENUINELY A PLEASURE TO DEAL WITH AS FAR AS SALES AND SERVICE. More
by DAN_C_HILL
Verified CustomerEmployees Worked With
FORD SCHWARTZ, ANGELO HERNANDEZ, JASON MARCUCCI AND JAVIER LOPEZ
July 03, 2026
The salesman was so knowledgeable and helpful. He answered all my questions. He was very patient. I never felt pushed to make a purchase. When I picked up the car, he went over all of the features He answered all my questions. He was very patient. I never felt pushed to make a purchase. When I picked up the car, he went over all of the features so that I felt comfortable driving it home. I felt that he went above and beyond to make sure that I was happy with my new car. More
by MARCIAMCCONNELL48
Employees Worked With
Joey
June 30, 2026
When asked what service I wanted, I said the next scheduled service. You should have all my records. The service guy then proceeded to review the list of items to be included on the next scheduled se scheduled service. You should have all my records. The service guy then proceeded to review the list of items to be included on the next scheduled service. But wait. Since when is sweet smelling orderizers part of a service? He automatically tried to upsell me with overpriced items right from the start. Not nice! I am a loyal service customer with Capital Subaru. I did not appreciate your service guy trying to upsell me. Trying to sneak it in as if it was a standard service. No other service guy has tried that. I didn’t like it as you can tell. More
by JBSWAN
Employees Worked With
Don’t remember
June 29, 2026
My experience at Capitol Subaru was stellar. Everyone was so helpful and knowledgeable, particularly our salesperson, Trinity. She answered all of our questions about the vehicle and was extreme Everyone was so helpful and knowledgeable, particularly our salesperson, Trinity. She answered all of our questions about the vehicle and was extremely friendly and helpful. Fantastic experience all around! More
by CLAIRE.BARTON
Employees Worked With
Trinity
June 28, 2026
I took in my car for regular maintenance on a service contract. They were friendly and finished the service in the expected time. I also got updates about my car by text while I waited. Their waiting are contract. They were friendly and finished the service in the expected time. I also got updates about my car by text while I waited. Their waiting area is small but comfortable. More
by SMFUJIKAWA
Employees Worked With
Anthony
