Capitol Subaru

I was particularly pleased with how quickly they were able to complete the transaction after I decided what I wanted. Also the fact that they had the model with all of the features I wanted and in the c able to complete the transaction after I decided what I wanted. Also the fact that they had the model with all of the features I wanted and in the color I wanted in stock. More

Overall experience was a positive one. Had planned on looking at another CPO with fewer miles and similar price at another dealership but decided to go with the one at Capitol. This was Had planned on looking at another CPO with fewer miles and similar price at another dealership but decided to go with the one at Capitol. This was due to the service received from Trinity. Her communication, service and follow through were very much appreciated. More

I am particularly happy with Ford who was kind and well versed in explaining the features of the forester. versed in explaining the features of the forester. More

Great services from all of the staff. Sam Bernal is one of the best sales people I have ever dealt with. She made the process so easy. Sam Bernal is one of the best sales people I have ever dealt with. She made the process so easy. More

The service staff is very knowledgeable. The service manager walked me through the settings on my car and helped me fix the problem. The service manager walked me through the settings on my car and helped me fix the problem. More

Adjusting to star of 4, due to lack of response after taking the info, title and keys from me. Before I leave, sales informed me they will ship doc on Monday and sent me tracking#. However, Monday at 12: taking the info, title and keys from me. Before I leave, sales informed me they will ship doc on Monday and sent me tracking#. However, Monday at 12:49pm I follow up on the doc process, no response. I called but said will call me back. Yet no calls. If my sales is truly out of sick, his backup or manager is not sick as well? I’m not sure about the customer service level More

Staff is courteous and efficient. He answered my questions with adequate information. Too bad, car wash was not available. He answered my questions with adequate information. Too bad, car wash was not available. More

The dealership is slow and lazy. I have everything under max extended warranties offered upon purchase of vehicle and that is through Subaru direct, not this dealership and they didn I have everything under max extended warranties offered upon purchase of vehicle and that is through Subaru direct, not this dealership and they didn’t want to accommodate this. Which they have to because it’s Subaru. I think this dealership is kind of scummy. if the part they didn’t want to replace fails again. I’m coming for you guys. Thanks. More

The service was fast and I appreciate that, but the gentleman that helped me at the counter talk to me like I was a child. gentleman that helped me at the counter talk to me like I was a child. More

Straight forward communication, quote/vin/financing APR all agreed on up front prior to arriving to dealership to inspect and purchase the car, fast check out process. all agreed on up front prior to arriving to dealership to inspect and purchase the car, fast check out process. More