"Thank you for a wonderful car buying experience "
We called Capital Subaru after a terrible experience in the Eugene Springfield area. We spoke to Christy the internet sales manager who gave us the information we were unable to get from dealer X. They gave us a fair trade value. Actually $3500.00 more then we were offered in Eugene. Big big shout out to our salesman Chris Craig for his knowledge regarding the car. His manager Jeremaine who answered our questions with honesty and respect and love of the Eagles!! For the finance manager Mario he is was just amazing to work with. Christy the internet sales manager who went above and beyond to provide fair and accurate information! I would highly recommend the drive from Eugene and Springfield area ! We got a beautiful car nicely equipped and had a pleasant experience! Thank you thank you!!
Employees Worked With
"Great salesman Riley of course, Great Outback, Great Price!!"
I worked with Riley via internet, received a great price. Had the deal all done prior to arriving the very next day. All went smooth and zero stress.
Riley had everything prepped when we arrived, awesome way to buy a vehicle!!
"Used to be a happy customer"
My story starts two months ago when I took my 2011 Subaru outback for a routine oil change and a recommended 100,000 mile check up. The temperature gauge had been lighting up so the thermostat was replaced. Also a brake job was recommended so we said ok. The back brakes were replaced, (a task they had done less than a year before) while the poor condition front brakes were left untouched. No mention of this or any other repair work needing to be done. Total bill was around 2,000 dollars. Fast forward two months to a dark and rainy I-5 clogged with post Thanksgiving traffic...suddenly almost every gauge on the dashboard lit up. We were able to hobble off the freeway in cottage grove and wait 3 hours for a tow truck to tow us to the subaru dealership in Eugene. It was closed so we had to get a motel until the next morning. We were told that our radiator was totally clogged and the head gaskets blown...this less than two months after our well taken care of and hardly driven car was declared totally fine by capitol subaru. No one has been sympathetic in the least, but instead rude and unprofessional. I would not recommend them to anyone who cares about their vehicle!😞
Employees Worked With