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Capitol Toyota

4.7

480 Lifetime Reviews

765 Capitol Expressway Auto Mall, San Jose, California 95136 Directions
Sales: (408) 705-4707

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480 Reviews of Capitol Toyota

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July 27, 2018

"Fast and Friendly "

- OSWALDHERRERA33

What great experience, I went in for an oil change expecting a couple of hours of wait but Veronica Garcia made sure my car was out of there within the hour. A+++

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Recommend Dealer
Yes
Employees Worked With
Veronica Garcia
July 18, 2018

"oil change and tire change"

- Nguyen Family

I always come here for oil change. They did great jobs. They are friendly and kindness.They gave me some discount on tire change also. I will be back for the service.

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Recommend Dealer
Yes
Employees Worked With
Jesse Cabrera
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Delgado
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Incaprera
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Kim
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Freddy Nava
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly Rohrer
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jose Villa
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Wallis
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Werner
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 14, 2018

"Customer service"

- GUIGOZ8377

Courteous, timely and professional. Shuttle service is big PLUS and the driver was nice. Staff handling direction was pleasant and helpful. Thank you for your service.

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Recommend Dealer
Yes
Employees Worked With
David Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 12, 2018

"Excellent and fast service"

- KJSTGILL

I brought my car in at 7:00 AM on a Monday morning for a 15,000 mile service and trailer hitch installation. Justin in service made the process effortless on my part and Steve in the parts department was helpful in locating the trailer hitch so that it could be installed at the same time as the 15,000 mile service. The woman at the front desk was also very helpful in handling a rental car for me. The entire staff was friendly and helpful.

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Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Yoshikawa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"used car purchased"

- RISO007

customer service.... im an existing customer this is my third car I buy from this dealership and this time they dident gave the deal I always get for a used car I dident get floor mats because it was a used car the MANAGER TOLD ME im desapoited this time diferent staff I had to to spend more money I have big dealerships in my area I choose to drive 45 min. to S. Jose and it wasent the sales person fault it was the manager decision he dident want to wok with me KIND OF RUDE in a hurry it make fill bad I WILL NOT RECOMEND CAPITOL TOYOTA ANY MORE AND IM NOT GOING BACK TO THE DEALERSHIP . agen it wasent the sales person fault he was very kind going the extra mile to help me but he can only do so much I give RAMON LOPEZ 10 STARS .

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Recommend Dealer
No
Employees Worked With
Eric Mendoza
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"Excellent Service by Capitol Toyota"

- ROMAE55

It impressive and very professional approach by salesman. Financial presentation clear and accurate. Fully satisfied with service provided by capitol Toyota.. I will recommend to my friends and relatives.

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Recommend Dealer
Yes
Employees Worked With
Thomas Tran
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
J.K. Khilnani
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"Good dealer"

- RUIZLUCY1415

I really like how the seals helped me. They were kind with us. They showed me what car was right. They didn't take advantage of me.

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Recommend Dealer
Yes
Employees Worked With
Julio Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 08, 2018

"Jesus Evaristo is really good"

- MIKEPATELBUSINESS

I had received a quote from Jimmy Lee prior to coming to Toyota and I was very happy with the quote. When I was eventually assigned to Jesus Evaristo he was able to get all my questions answered. I was very happy with the way he handled my requirements.

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Recommend Dealer
Yes
Employees Worked With
Jesus Evaristo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 07, 2018

"Jimmy Lee is Awesome!!!"

- Ronald Kao

Shirley and I had a pleasant experience purchasing a new car at Capitol Toyota. The outstanding salesperson Jimmy Lee help us from the initial phase to sort out the right car for our need, and select and test drive 2018 Prius Prime Advanced with proper options. The overall experience is very pleasant. I highly recommend Jimmy Lee for anyone who is looking for a Toyota car. Jimmy Lee is awesome!!

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Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 06, 2018

"Jimmy Lee is the BEST!!!!!"

- erolesbman

Can't stop raving how great an experience I had purchasing my car at Capitol Toyota especially under the outstanding guidance and absolute care of the salesperson; Jimmy Lee! Jimmy Lee was there to assist me from start to finish and helped ensure I had the exact car for my exact need. Additionally, Jimmy Lee is a model salesperson that strives for excellence in providing high quality customer care and demonstrates great service by seeking different ways to improve my overall customer experience as well as solving all of my customer concerns. I highly recommend anyone looking for a great car and receiving outstanding customer service to seek Jimmy Lee as your salesperson!!!

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Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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