Capitol Toyota
San Jose, CA
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505 Reviews of Capitol Toyota
Good service. Expensive though. I enjoyed the hospitable service. Very nice workers. Debbie was super nice. This review is on price and bad shuttle service. Wanted to get AC fixed an I enjoyed the hospitable service. Very nice workers. Debbie was super nice. This review is on price and bad shuttle service. Wanted to get AC fixed and was told of an airbag recall. Decided to take care of both but then I got a receipt saying I’d have to pay $150 just for them to diagnose the AC issue? That is way too much for someone just to assess the issue. Pep Boys quoted me $35 to assess it. That is way more enticing than paying triple the price. I understand I’m getting serviced with genuine Toyota parts and service, but come on, $150 just to look at it?!?. That’s 10 hours of work for me. That’s not including parts and labor?!?! It was embarrassing having to cancel my AC service because I could not afford it because I live paycheck to paycheck. Stinks that I cant get my toyota serviced at a toyota dealership, instead have to settle for 3rd party. Also, the shuttle service really needs to work on calling customers back who leave messages. Called left a message. An hour later called 2 more times and decided the only way I was going be able to pick up my car was to walk. so I walked in hot weather to pick up my car. Still NEVER received a call back. Maybe I wasn’t important because I only received a free recall service. But I hope this issue is brought up. More
Great service by all 6 month check up on Corolla. Very quick service and Justin was polite and very helpful. Only complaint is: that the bathrooms far from lounge. 6 month check up on Corolla. Very quick service and Justin was polite and very helpful. Only complaint is: that the bathrooms far from lounge. More
great service no waiting time for drop off and pick up. My car was done in a few hours. very kind and nice everyone at the service center no waiting time for drop off and pick up. My car was done in a few hours. very kind and nice everyone at the service center More
Thank you! Capito Toyota has the best service I don’t have any complaint always they ask do you need something I can help you ? Thank you! Capito Toyota has the best service I don’t have any complaint always they ask do you need something I can help you ? Thank you! More
Simple process and great customer service. Key to the great experience was working with Mazen. He is a natural salesperson. Did not also have to waste much time in the negotiation process. We a Key to the great experience was working with Mazen. He is a natural salesperson. Did not also have to waste much time in the negotiation process. We asked for what we wanted and your team accommodated us. More
Great Customer Service I've been having my 2005 Prius serviced at Capitol Toyota ever since I bought it. The service advisors are courteous and helpful, explaining what nee I've been having my 2005 Prius serviced at Capitol Toyota ever since I bought it. The service advisors are courteous and helpful, explaining what needs to be done and what can wait. They also tend to have some type of promotion going (35% on my last maintenance), which really helps on the final bill. More
All my car's needs were taken car of. Thanks Kelly Rohrer. Was met promptly for my appointment and driven home and back again when my was ready. Appreciate this service as well as the hot coffee and donut hol Was met promptly for my appointment and driven home and back again when my was ready. Appreciate this service as well as the hot coffee and donut holes. More
Great service and follow up . I’m satisfied with the great service from Capital Toyota. I would recommend this service personal and dealer to my friends. . I’m satisfied with the great service from Capital Toyota. I would recommend this service personal and dealer to my friends. More
Awesome I am satisfied with the service and the who take care my service is he is a nice guy. But I forget his name. So I thank him for his excellent service I am satisfied with the service and the who take care my service is he is a nice guy. But I forget his name. So I thank him for his excellent service More
Amazing service! I have never been disappointed with the service I receive at Capitol Toyota. Every person there is friendly and wants to helps. I always send friends I have never been disappointed with the service I receive at Capitol Toyota. Every person there is friendly and wants to helps. I always send friends and family to this location. More

