Capitol Toyota
San Jose, CA
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505 Reviews of Capitol Toyota
Great car buying experience Very professional and knowledgeable team. Jimmy was excellent and JK provided insight on financing and extended warranty options. We purchased a new Very professional and knowledgeable team. Jimmy was excellent and JK provided insight on financing and extended warranty options. We purchased a new SUV within two hours. More
Thank so much Capital Toyota is the Number1 custumer service, has alot Suv ,van,car..truck ,given me best price, the paper work so fast,i want to say thank to Dan Capital Toyota is the Number1 custumer service, has alot Suv ,van,car..truck ,given me best price, the paper work so fast,i want to say thank to Danh Tran. More
Excellent service! Customer service here is so welcoming! I was instantly greeted by Sophia, when I stepped out of my car. She was very friendly, answered all my 50+ que Customer service here is so welcoming! I was instantly greeted by Sophia, when I stepped out of my car. She was very friendly, answered all my 50+ questions and was patient with me the entire time. My experience from beginning to end was excellent. More
Great experience from the moment I walked in. Spoke with Arlene what a pleasure. Met with Cisco Savala, Chris & Christian. The process was easy. Toyota has experience from the moment I walked in. Spoke with Arlene what a pleasure. Met with Cisco Savala, Chris & Christian. The process was easy. Toyota has my recommendation. More
Fast service Dash light went on so went in for maintenance. Turned out I also needed rear breaks and the front wheel casing was leaking oil so that needed replacem Dash light went on so went in for maintenance. Turned out I also needed rear breaks and the front wheel casing was leaking oil so that needed replacement as well. A lot more than what I planned but the car is ten years old. Mario found coupons for me and clearly communicated what needed to be done and how long it would take. He even sent someone to Dublin to pick up a part so I could get my car back. More
A kind of dealer who abuses your car Took my car there for some maintance work because there was a issue when I bought this new car. However, I left my car there for a day due to their bu Took my car there for some maintance work because there was a issue when I bought this new car. However, I left my car there for a day due to their busy workload. The next day when I got there, I was surprised to see my car was driven over 25 miles. It is just very contemptible to see something like this. I strongly assume they are not taking car to different place for service which defeats the purpose of having a service center where it is. So if you see something, say something. Hope my review helps any future customer and the dealer with improving their service. More
Excellent Service I am extremely satisfied with the service I received on my car. The shuttle driver was excellent. I don’t know his name. I was very impressed w I am extremely satisfied with the service I received on my car. The shuttle driver was excellent. I don’t know his name. I was very impressed with the woman who managed the front desk. She spoke fluent English and Spanish. She was very friendly, yet professional. Kelly was incredibly helpful in suggesting what needed to be done. Jesse called me to let me know the car was done. The people who manage this department are to be commended as the team runs as an efficient unit, providing excellent customer care. More
best service danh is the best salesman we met ... finance was the best ... delivery was the best... the overall experience was excellent.. the time taken...polite danh is the best salesman we met ... finance was the best ... delivery was the best... the overall experience was excellent.. the time taken...polite honest people in this dealership More
Great service They offered an oil change at an amazing price $18.89 and they also perfomed multi point inspection for free. The oil change is good for 5000miles or They offered an oil change at an amazing price $18.89 and they also perfomed multi point inspection for free. The oil change is good for 5000miles or 5 months, not the cheap one. Easy to make appointment for drop off. Great service. More
Mater Chef Junior at 7:00AM If you need to wait for your car, you will find it impossible to spend time in the customer waiting room unless you don't mind watching the Foods Chan If you need to wait for your car, you will find it impossible to spend time in the customer waiting room unless you don't mind watching the Foods Channel at loud volume. The manager took away the remote control and won't allow the cashiers to change channels. If you want local news (like KRON 4), you need to wait until the Showroom opens at 8:00AM and watch their TV. Also, where else could you go for an oil change and pay more than 33% of the advertised price due to added fees? More

