Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capitol Volkswagen
San Jose, CA
142 Reviews
Discover why drivers across Northern California choose Capitol Volkswagen — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 142 reviews
February 15, 2026
Great customer service! Malik was friendly, greeted us when we arrived. Made the whole process very easy. This dealership doesn’t beat around the bush. Definitely recommend Malik was friendly, greeted us when we arrived. Made the whole process very easy. This dealership doesn’t beat around the bush. Definitely recommend Capitol VW DGDG More
by MIZZTA21
Verified CustomerEmployees Worked With
Malik and Mahmood
February 05, 2026
Everyone I came in to contact with was professional and courteous. No high pressure sales. I would definitely buy from them again. courteous. No high pressure sales. I would definitely buy from them again. More
by LINDAMCRN
Employees Worked With
Lupe, Mohammad, Hiram (I think), and Gabe, the GM.
January 29, 2026
liked that he texted me and kept me up to date when car would be ready. also that he knew I needed it back by a certain time and he made sure to accommodate me would be ready. also that he knew I needed it back by a certain time and he made sure to accommodate me More
by JONK20
Employees Worked With
Jonathan
January 27, 2026
Overall a very good example. Our salesman Lupe Jimenez was knowledgeable, very pleasant to work with and we would recommend him to everyone. Our salesman Lupe Jimenez was knowledgeable, very pleasant to work with and we would recommend him to everyone. More
by SDSCAD
Employees Worked With
Lupe and finance mgr
January 27, 2026
The service advisor provided me with three separate service items that in total cost over $7000. I had my local mechanic review all three and he agreed that none of the work needed to be completed. He service items that in total cost over $7000. I had my local mechanic review all three and he agreed that none of the work needed to be completed. He also said he had seen this recently from several dealerships that provided large estimates that vehicle vehicles were brought in solely for recall work. It looks like this dealership is one of them. More
by JEFFREYKLUGMAN
Employees Worked With
Cindy
