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Capitol Volkswagen

San Jose, CA

Overview
Reviews
Vehicles
4.8
116 Reviews
Discover why drivers across Northern California choose Capitol Volkswagen — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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911-A Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 116 reviews

December 03, 2025

The entire staff in service department was helpful. Brent, service advisor, was helpful to verify my requests and checked how my warrantee covered the requested services and more. I recommend Capito More

by ID4 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Callahan, One other
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December 03, 2025

Great and timely service! Cindy and the entire service team were great!! I would suggest them to anyone who needs their VW serviced. More

by PTC12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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December 02, 2025

Cindy was awesome. She took care of the vehicle and communicating the updates was great More

by JEYASUBHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Report | Print
December 01, 2025

Patty diagnosed the problem and scheduled an appointment , I brought my car in. She sent me a text regarding progress. When the service was done I got another text to inform me that my car was ready. Thank More

by IRANMOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty, Gerry
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November 30, 2025

Made the whole process very easy. Also was great about getting the color of the car I really wanted from another dealership. More

by DCARR1103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uwanaha, Saehee Ju
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November 25, 2025

I felt this dealship did a great job on both the sales and service side. We did have one little hiccup with the car needing a module replaced moments after driving off the lot, but they handled the repai More

by ari8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan in service and Daniel in Sales
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November 23, 2025

Brent was responsive, clear on issues of the vehicle, and the best solution to resolve. More

by MGOSS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Callahan
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November 22, 2025

Great inventory with excellent staff. Uwanah makes the process so easy. He is so professional. More

by JECLUM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uwanah
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November 21, 2025

Cindy was professional and courteous. Car was delivered as promised.The service technician explained everything very well More

by BPDELUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Chavez
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November 16, 2025

Great customer service , very well informed throughout the entire process . They made my experience a pleasureable one. More

by JCON1492
Recommend Dealer
Yes
Employees Worked With
Cindy
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