Capitol Volkswagen

Very good reception nice people quick service attentive kind they know what they are doing kind they know what they are doing More

Our experience with Capitol Volkswagen was extremely fluid and simple. They made the process of our purchase pain free. They were extremely helpful, patient and professional. We would certainly recommen fluid and simple. They made the process of our purchase pain free. They were extremely helpful, patient and professional. We would certainly recommend Capitol Volkswagen to friends and family. More

I purchased a used car from Capitol VW. Excellent sales staff. I scheduled some time with the sales person and he was available. The car was available and I made a test drive. We agreed on Excellent sales staff. I scheduled some time with the sales person and he was available. The car was available and I made a test drive. We agreed on the terms. So far so good. Then I had to deal with the most unfriendly and impolite Finance manager I ever met. Apparently it is not important to the VW dealer how the staff (besides sales) is interacting with their customers. No explanation on what I was signing. Just looking at his watch. Entered wrong DMV data. Couldn't fix it. It was more important for the person to get home and get dinner with his family (he told me). The Finance team even gave me the wrong bank they financed my purchase with. Not impressed. In addition they referred me to an insurance company although I told them that I already had insurance and did not want to move. Again, not impressed. More

The service department reached out to me immediately after hearing my concerns. My car was accepted into service the next morning and they did a thorough inspection and also included a video of the insp after hearing my concerns. My car was accepted into service the next morning and they did a thorough inspection and also included a video of the inspection.! I will not hesitate to take my car back to Service at Volkswagen! More

Great experience from beginning to end - we were coming from out of town, so I appreciated that everything was ready to go when we arrived. Everyone was friendly and helpful and there were no surprises. from out of town, so I appreciated that everything was ready to go when we arrived. Everyone was friendly and helpful and there were no surprises. My trade in value reflected the value of the car. The vehicle I purchased was exactly as advertised. More

Four score and seven years ago our fathers brought forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men forth on this continent, a new nation, conceived in Liberty, and dedicated to the proposition that all men More

Had excellent experience buying a new GTI. Very welcoming atmosphere and professional service, easy and transparent process supported by a great sales team. Special kudos to Juho who was guidi Very welcoming atmosphere and professional service, easy and transparent process supported by a great sales team. Special kudos to Juho who was guiding us through the process and facilitated bringing our new car home same day! More

No pressure! Great service - goes above and beyond for customer satisfaction. Would recommend to any one. Great service - goes above and beyond for customer satisfaction. Would recommend to any one. More

Sales process went well. Salesman and Finance Mgr were knowledgeable and informative. I was happy with the process. Salesman and Finance Mgr were knowledgeable and informative. I was happy with the process. More

Good service and scheduling. Needs to provide loaners of free Lyft/Uber rides as promised when vehicle was purchased. Needs to provide loaners of free Lyft/Uber rides as promised when vehicle was purchased. More