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Capitol Volkswagen

San Jose, CA

Overview
Reviews
Vehicles
4.8
116 Reviews
Discover why drivers across Northern California choose Capitol Volkswagen — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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911-A Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 116 reviews

February 19, 2026

My service experience was good with the exception of the fob battery replacement which I don’t think was done. More

by LynneL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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February 17, 2026

Brent, Emma are very customer focused. Daniel had good knowledge of vehicle. Appreciated the willingness to work toward a solution. More

by COLJOHNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emma, Jairo, Daniel, Mahmood, Brent, Arthur
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February 17, 2026

Great customer service. Friendly and welcoming atmosphere. Quality workmanship. Easy to make appointments. Love the coffee machine. More

by FRANCESSHOPSHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
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February 16, 2026

I had an absolutely outstanding experience working with Uwanah. This is the second car I’ve leased with his help and the 5th car I’ve purchased from Capitol VW. He was professional, knowledgeable, and gen More

by SMROLIKE624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uwanah Udofia
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February 15, 2026

Great customer service! Malik was friendly, greeted us when we arrived. Made the whole process very easy. This dealership doesn’t beat around the bush. Definitely recommend More

by MIZZTA21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik and Mahmood
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February 10, 2026

Amazing experience, if you need a service, stop by and see Cindy Chavez. Great customer service and super knowledgeable and friendly! More

by Robby26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Chavez
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February 05, 2026

Everyone I came in to contact with was professional and courteous. No high pressure sales. I would definitely buy from them again. More

by LINDAMCRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe, Mohammad, Hiram (I think), and Gabe, the GM.
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February 03, 2026

Fantastic and great experience. Everyone we worked with was great especially Lupe! I would highly recommend the entire team. More

by KKALMAN29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe, Saehee
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January 29, 2026

liked that he texted me and kept me up to date when car would be ready. also that he knew I needed it back by a certain time and he made sure to accommodate me More

by JONK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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January 27, 2026

Overall a very good example. Our salesman Lupe Jimenez was knowledgeable, very pleasant to work with and we would recommend him to everyone. More

by SDSCAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupe and finance mgr
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