Car Factory Outlet West Palm

I can’t believe this place! I had the same experience as others who reviewed…wish I would’ve seen them before driving over an hour to see a car they advertised on line. The car was there, and I got as far others who reviewed…wish I would’ve seen them before driving over an hour to see a car they advertised on line. The car was there, and I got as far as sitting inside it. I actually really liked this BMW I had my eye on. The young guy that was helping me had excused himself a couple times after I mentioned I would need to know what I was going to get for my trade in. The third time he excused himself, he went inside the building and NEVER CAME BACK! Seriously…I couldn’t believe it!!! I decided not to go in and hunt him down because it was so unprofessional and I wasn’t about to provide any personal account numbers or info to them after this. If they didn’t want to take my trade in they should’ve simply said that. I probably would have still bought the car. It was a 2.5 hour round trip for me to find that this is the shadiest place - perhaps you’ll have better luck but I would tell family to STEER VERY CLEAR of this place. More

I called this dealer today ready to purchase a vehicle that I saw on cars.com and their website. I spoke with a sales lady, on the phone which I believe was Jessica. She asked where I was living, such as that I saw on cars.com and their website. I spoke with a sales lady, on the phone which I believe was Jessica. She asked where I was living, such as Miami or Palm Beach, and I replied Hawaii. She told me the car was in stock. I told her to send me a purchase order and wire transfer details. She then informed me that the owner of her dealership does not accept cash, and that if I wanted to make a purchase I had to finance. So.....I have not financed a car in many years, and I am not interested in doing that. It seems like some sort of scam or way to make more money off of people. Sucks! Oh well......I bought a MOAB from a different dealer who does take cash. Their loss!!! More

Everything that is on the website doesn’t exist. None of the prices are real & it’s all scam. Don’t make the trip. Stupid the prices are real & it’s all scam. Don’t make the trip. Stupid More

They have a car listed at online on multiple verified websites for a great price. Once I went into the store they then told me it was going to be about 10k over what they have it listed at. They have ter websites for a great price. Once I went into the store they then told me it was going to be about 10k over what they have it listed at. They have terrible customer service and the are falsely advertising there cars. I would never give them any business. More

Company is a total scam.They don’t have the cars there that they advertise at very low prices.I called about 2 bmw’s to see if they were still available and were told they were and I would like to test d that they advertise at very low prices.I called about 2 bmw’s to see if they were still available and were told they were and I would like to test drive them.When I got there l was told the cars were at the Hollywood location.But I had an appointment here to test drive both of them here in WPB.I asked to see the sales manager who was being yelled at by a woman who drove a long way and wanted to know where the car was she came to buy.While I was waiting for him l asked the salesman how much a bmw in front of us on the lot was and said he would have to ask the manager for the price.Very weird.Then the manager said he would help explain everything.Now he said both cars were not in Hollywood anymore for a test drive unfortunately they were sold Kind of hard to test drive cars that don’t exist. Both the salesman and manager looked like a deer caught in headlights.They did not even try to show me any other vehicles they l might be interested in they were so embarrassed .Cars.com, Auto Trader etc should ban Car Factory from their website’s for fraudulent and unethical practices More