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Car Factory Outlet West Palm

West Palm Beach, FL

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35 Reviews
Car Factory has been established since 1993 proudly serving and offering the public an easy way to purchase quality pre-owned vehicles. Most of our makes and models, for peace of mind, have lifetime powertrain warranty; please call dealer for complete details. Our priority is to give everyone 5-Star service and we offer financing for all of our customers regardless of credit history. Whether you have great credit, poor credit, or no credit Car Factory has the banks, credit unions, and finance companies to offer you financing that fits your budget. Car Factory has grown to become one of the top 50 independent retailers in the nation and has been named a nationwide "Top Dealer” by several of our finance partners, including Chase, Capital One, and many more. Car Factory looks forward to serving you and your family. Visit one of our locations today!
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3520 S Military Trail

West Palm Beach, FL

33463

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Showing 35 reviews

June 23, 2021

I called this dealer today ready to purchase a vehicle that I saw on cars.com and their website. I spoke with a sales lady, on the phone which I believe was Jessica. She asked where I was living, such as More

by sheridan
Recommend Dealer
No
Employees Worked With
Jessica?
June 20, 2021

Everything that is on the website doesn’t exist. None of the prices are real & it’s all scam. Don’t make the trip. Stupid More

by niki.mladenovic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Carrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

They have a car listed at online on multiple verified websites for a great price. Once I went into the store they then told me it was going to be about 10k over what they have it listed at. They have ter More

by atabraue
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eloy Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mendizabal
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Gil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Carrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Garcia, Jose Garcia, Yosniel Ventura, Diego Choy, Angelo Sotomayor
June 04, 2021

Company is a total scam.They don’t have the cars there that they advertise at very low prices.I called about 2 bmw’s to see if they were still available and were told they were and I would like to test d More

by drycleandoctor
Recommend Dealer
No
Employees Worked With
Ariel Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021

AVOID AT ALL COSTS! DECEPTIVE ADS AND PRACTICES!!! The 2020 Ford Escape was listed on their website at $17,491. When I got to the dealership, I was told that price reflected a 20% down payment. You had to More

by The Accountant
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Carrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Car Factory Outlet West Palm responded

We apologize for your negative experience. At Car Factory we are committed to fair, honest pricing. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so that we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Customer Service Manager

May 24, 2021 -

The Accountant responded

If you are committed to “fair, honest pricing” you should be transparent. Make it obvious that all selling prices reflect a 20% down payment, that you must pay for the lifetime warranty, that there are numerous add on fees not specified on your website and the tag and title fees are about 3 times the actual cost of those services.

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