Car Pros Honda El Monte

Deceptive Sales Tactics – A Complete Waste of Time I don’t usually write reviews, but I feel compelled to share my experience. I understand that a salesperson’s job is to persuade customers into purchas don’t usually write reviews, but I feel compelled to share my experience. I understand that a salesperson’s job is to persuade customers into purchasing a vehicle, often steering them toward a newer model. However, honesty and respect for a customer’s time should be a priority. I clearly informed the salesperson—who I believe was Sam Harb—of the exact vehicle I was looking for and my budget. On Sunday morning, he reached out, claiming that the specific vehicle had just completed its inspection and cleaning. He asked when I could come in, and I provided a time. Upon arrival at the dealership, I was told that the vehicle was actually not available and was immediately pushed toward newer models. This was a blatant bait-and-switch tactic, and I felt completely disrespected. I understand the nature of sales, but lying to get a customer in the door is unacceptable. My time was wasted, and I won’t be returning. More

Worst dealer in town took my car charged me 280 for doing nothing. Left the distributor open and the hood open nothing. Left the distributor open and the hood open More

I bought a used truck here recently on August 5, 2024 and it only lasted 2 months before it started giving us issues. It was inspected and we were told the transmission needed to be fixed. Not only that my h it only lasted 2 months before it started giving us issues. It was inspected and we were told the transmission needed to be fixed. Not only that my husband found out this truck had been in front bumper accident and was not included in the car fax report we were given when we purchased it. In the end, I traded-in the car for a new one from another dealership. I am extremely upset this dealership sold me a useless truck and I lost money. In the beginning the car looked good and had low mileage but it was all just a show the truck was no good. More

Very incompetent we had to go back and redo contract signing 3 times and messed up my credit score signing 3 times and messed up my credit score More

They start at a very high price, hoping you haven't done your home work. They have $4000 markup for added security, locking wheel nuts and mud guards. Very high pressure sales. I wouldn't buy from th your home work. They have $4000 markup for added security, locking wheel nuts and mud guards. Very high pressure sales. I wouldn't buy from them again. More

Terrible dealership don’t take responsibility for anything break contracts. Terrible management covers for his bad sales, people, and finance anything break contracts. Terrible management covers for his bad sales, people, and finance More

Great customer service. Luis Bocanegra, sales representative, was really great. The deal was done professionally Luis Bocanegra, sales representative, was really great. The deal was done professionally More

Ever since I took my car out of there lot it had a damage and they never took responsibility for it I took pictures when it left they said they would give me a discount and never happened they charged me the and they never took responsibility for it I took pictures when it left they said they would give me a discount and never happened they charged me the full price of the car More

Terrible! !!!! When you stop by, they will increase price. Do not come to this dealer, they waste your time. Away!!!!!! !!!! When you stop by, they will increase price. Do not come to this dealer, they waste your time. Away!!!!!! More