Car Revolution of Avenel

Elisa was super nice and the place offer the best prices for the cars they sell. for the cars they sell. More

Worst Nightmare Car Buying Experience – Dishonest and Avoid at All Costs! ​I am writing this review to warn everyone to stay far away from this dealership. My experience here has been nothing short of a Avoid at All Costs! ​I am writing this review to warn everyone to stay far away from this dealership. My experience here has been nothing short of a complete nightmare, full of dishonesty, distraction, and broken promises. ​Deceptive Pricing and Sneaky Tactics ​I agreed to a vehicle price of $36,000. I provided a substantial $15,000 down payment. Yet, when I finally reviewed my final paperwork, I discovered my loan was still $35,000. That means they effectively sold me the car for $39,000—$3,000 over the agreed-upon price! ​This deceptive practice was facilitated by the finance manager, who rushed me to sign the closing documents while I was conveniently (for them) on the phone with my insurance company. They used a deliberate tactic of distraction to sneak an inflated price and extra costs past me. ​Total Lack of Accountability and Ghosting ​To make matters worse, they burdened my loan with over $5,000 in completely useless coverage and guarantees. I formally requested the cancellation of these unnecessary add-ons over six months ago to lower my principal. ​The dealership, however, has done nothing. ​Sales Manager, Luis Tavarez: He repeatedly assured me he would personally handle the cancellation and submit the necessary paperwork to the bank. Now, he refuses to answer my calls or return my messages. ​Customer Service Rep, Kate: She also initially took my calls but has now completely stopped answering. ​This is not a matter of a simple oversight; this is willful negligence and ghosting after they secured my money. They are holding my $5,000 and forcing me to pay interest on it. ​Final Warning ​This dealership engages in unethical, predatory business practices. They will overcharge you, distract you while you sign, and then completely abandon you when you need them to correct their mistakes. ​Do NOT reward this kind of dishonesty with your business. Stay away from this place and save yourself the stress, the time, and thousands of dollars. STAY AWAY! Caraballo More

Good customer service had a great experience with Elisa and Eli. Happy to have come here and received what I wanted. Thank you. and Eli. Happy to have come here and received what I wanted. Thank you. More

Very clean and helpful. I test drove the vehicle. Everything was explained to me in simple terms I test drove the vehicle. Everything was explained to me in simple terms More