Car Revolution of Avenel

I purchased a 2016 Transit Connect from EMG or Car Revolution or whatever name they are using this month. Within 1,000 miles and less than a month, the alternator pulley blew off and damaged other th Revolution or whatever name they are using this month. Within 1,000 miles and less than a month, the alternator pulley blew off and damaged other things on the side of the engine. I foresaw issues of this nature happening on a used vehicle from a dealership such as this, so I purchased the extended warranty offered by EMG, Ally. The only problem is, it has been two weeks since my vehicle has been at the shop. Ally is saying they never received the inspection sheet from EMG so they will not approve my repairs. I have called EMG numerous times begging them to send the paperwork. Every time I get a different story, "we sent it over", "I'll do it right now", "I'll call the ""office"" and have it sent over ASAP." It has been two weeks, my vehicle is still sitting at the shop, Ally still does not have the correct paperwork. I'm starting to think I may not have a warranty that I paid for. More

They called confirmed, car was still available. i go there within 15 minutes. Sales rep says the car has already been sold days before. They kept me holding there another half an hour to find somet i go there within 15 minutes. Sales rep says the car has already been sold days before. They kept me holding there another half an hour to find something else in their inventory. It was just waste of my time. More

They called me right away to let me know that someone was going to contact me about the car and I never heard back from them going to contact me about the car and I never heard back from them More

I got a prompt response to my initial contact through cars.com. They called me back several times through the process and were very courteous and respectful. But they tried to tack on over $4500 of f cars.com. They called me back several times through the process and were very courteous and respectful. But they tried to tack on over $4500 of fees to the price of the car as listed on cars.com, so we couldn't come to a deal. Too bad, I really wanted the car! More

Samir helped out he was great with two cars the f 250 and the f 450 the f 450 More

Samir helped me thanks will recommend again he made it easy and fast thanks again easy and fast thanks again More

Very professional and courteous to their customers. The facility is clean and pleasant. Thank you facility is clean and pleasant. Thank you More

Very happy and satisfied with my purchase. I got the vehicle that I wanted, Acura MDX. Franco Uribe and everyone there worked very hard to get me a good deal. Highly recommend it!!! vehicle that I wanted, Acura MDX. Franco Uribe and everyone there worked very hard to get me a good deal. Highly recommend it!!! More

They were very helpful throughout the whole process. I’m glad we came here to get our car. glad we came here to get our car. More

i walked out of here a proud owner of a BMW and i couldn’t be any happier. great customer service and they were willing to help us. thanks to my boy franco. 100% recommend this dealership to anyone l couldn’t be any happier. great customer service and they were willing to help us. thanks to my boy franco. 100% recommend this dealership to anyone looking to purchase a car even for the first time. More