Car Source
Grove City, OH
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Will was very patient with me and I highly appreciate that. I will send everyone who needs a new car down to car source. Thank you very much you guys were awsome. that. I will send everyone who needs a new car down to car source. Thank you very much you guys were awsome. More
Car Source was helpful and never pressuring throughout the process. I got a good vehicle at a good deal. I’m very satisfied with the experience. the process. I got a good vehicle at a good deal. I’m very satisfied with the experience. More
I've worked with Car Source in the past and they are my go-to for mechanic issues, sales, or any car related issues that have come up! All my friends and family have started going to them as well. We love go-to for mechanic issues, sales, or any car related issues that have come up! All my friends and family have started going to them as well. We love them like family! More
Unfortunately, after three emails, basic questions remained unaddressed. As a long-distance buyer I requested a few pictures of the frame, a date on timing chain replacement (basic maintenance item) remained unaddressed. As a long-distance buyer I requested a few pictures of the frame, a date on timing chain replacement (basic maintenance item) and if there were signs of an oil leak from head/valve gasket. Three emails later and I did not have any answers. I quickly moved on, and would not risk a 6 hour drive to a dealership who couldn't respond to such simple questions. More
I should have read the reviews about Car Source before becoming so frustrated trying to contact them. I have tried every online avenue to contact them including cars.com automated service and Autotrader t becoming so frustrated trying to contact them. I have tried every online avenue to contact them including cars.com automated service and Autotrader then texting the # number listed on all of their listings. It’s an automated service that took my number and email and confirmed it everyday with “someone from our online sales team will contact you shortly” message. I wish you could attach pictures to these reviews. They do not return any messages. It’s interesting to me how they always respond in these reviews that they did respond. Based off of my experience, and most of the reviews, they just don’t respond. After 3 days of trying every online avenue to contact them I had to call to talk to someone. I talked with Hershel. He was nice and confirmed that they still had the car so I drove 30 minutes to check it out. Their prices seem reasonable. The test drive was fine. I just walked away not knowing if I could trust this dealership. Remember this car was EXACTLY what I was looking for and in my price range. I should be in my driveway tonight. I wanted to believe that they did the service on the car I was looking at but I got the impression they just wanted to move cars. The “checklist” of items gone over in service just had a line down it saying everything checked out. Even the engine was checked off as being checked by service and it’s an EV. I really wanted this to be the car I bought. Hershel was quick and easy to deal with and gave me what info he had. I came home and did some more research in Car Source and saw so many people with the same issue. Could that many different people be that wrong so many times? My wish is that they would spend more time making sure people are really being followed up with than trying to discredit the same reviewer complaint on here over and over again. To the manager: Someone is severely dropping the ball following up with online text and email. I would be glad to show you everyone of my Inquiries. Please don’t go after the people wanting to spend money with you, go after the people responsible for their complaints. Again, I wanted to be enjoying this car and not doing a negative review. This is a first for me. Every, I mean EVERY, other dealership I’ve reached out to hasn’t stopped their attempts to connect with me and follow up with emails, texts, and calls. Every one except Car Source. Not even a follow up call after my test drive. More