CarLink

I helped my son purchased a used Ford F150 after successfully graduating from the Coast Guard and the salesperson Ellena Juarez was very patient with us and straightforward. My overall experience wa successfully graduating from the Coast Guard and the salesperson Ellena Juarez was very patient with us and straightforward. My overall experience was pleasant and no pressure from the dealer. Ellena answered all my questions and was very attentive to our needs. Also the finance officer took the time to explain the contract with no hidden fees or surprise fees. Great experience overall thanks Ellena More

It was a good experience until getting my vehicle home. Upon pulling my $40k truck into my garage I noticed what appeared to be a film on my truck. I rubbed my hand over the truck and to my surprise, there Upon pulling my $40k truck into my garage I noticed what appeared to be a film on my truck. I rubbed my hand over the truck and to my surprise, there was over spray covering the ENTIRE vehicle. And some very bad body work on the rear of the truck that wasn’t noticeable in the sunlight. The LED lights in my garage showed it all off.. NOW I don’t know about you, but I never run my hands over a freshly cleaned vehicle - it’s bad for the paint!! Upon calling the dealer and speaking to my salesmen, I was told that they’re a “used car facilitator” NOT A DEALER. And unable to mediate something like this. Something like this should’ve been taken care of before a sale. I was under the impression when I chose to do business with this facilitator, they were above typical dealership practices. Nope. You sign, they want nothing to do with you. Now this establishment will not remove this overspray from my vehicle and am left to fit the expense of having it clay barred to correct the paint. Consider running your hands all over their cars before purchasing. Not happy and would not recommend. Edit: sub-par response that the vehicles are sold as-is. Again.. how often does anyone run their hand across a freshly cleaned car? Hmm?? No one. I suggest running your hands over every single car in this lot before you even consider test driving anything. A Better slogan for this buy here pay here style facilitator as my “facilitator “ Hali said, is signed and screwed. Not happy at all to be paying even more out of pocket on a truck i put a sizable down payment on to have my paint corrected. I honestly wish I took my business elsewhere. More

Straightforward, no nonsense, and motivated to make deals. They’re less interested in games and more interested in seeing you walk away with a deal you were a part of. I came from PA, and there were no deals. They’re less interested in games and more interested in seeing you walk away with a deal you were a part of. I came from PA, and there were no issues, despite what some reviews say. More

Great communication, on top of your requests, always there to answer any question's, great web site! there to answer any question's, great web site! More

12/19/23 Update Day after purchase the entire dashboard lit up and the doors started to lock and unlock. Informed dealer but my husband is handy so we googled it and replaced the corroded battery cables. lit up and the doors started to lock and unlock. Informed dealer but my husband is handy so we googled it and replaced the corroded battery cables. Tonight was the scariest ride of my life. Worse than the accident that led me to this dealership to replace my previous vehicle. While driving on Route 9 in a 35mph zone the vehicle accelerated and couldn’t be stopped. I rode my brakes for over a mile while the RPMs jumped up and my vehicle couldn’t go under 30mph while standing on the brakes. Smoke coming everywhere. Finally there was traffic in front of me and I had to throw it into neutral then park and turned the ignition off. This worked but now after six months of no driving due to a previous major car accident, I’m on day 3 and never want to drive again let alone this vehicle. Contacted Victor Liriano tonight and was told that’s how we bought it. As is. We were aware of the rust on the frame but not the dangerous mechanical issue that has now made this vehicle unable to be driven due to a HUGE safety issue only after 19days of ownership. He refuses to take the vehicle back even if we take a loss for owning for the 19 days. I knew something seemed up and even asked what was wrong with the vehicle since the price dropped $3k in the few days they had possession and were willing to take another $1,500 off when we noticed the rust on the frame. I was told it was for Black Friday. Nice line right? **BEWARE OF CARLINK** Reported to the Division of Community Affairs under Lemon Law. 12/1/23 Easy in and out. Listened/answered all questions/concerns thoroughly. Brandon was a pleasure to work with. The whole staff made it flow easily as we traveled 1.5hrs north to purchase (after driving to first test drive the week before). Victor helped finalize the deal and we were in and out at pick up. Would recommend and use again in the future until the update above. More

We decided if we liked the vehicle we would take it home with us which meant financing on the spot. Brandon was a pleasure to deal with and he made it happen. Thank you Brandon! with us which meant financing on the spot. Brandon was a pleasure to deal with and he made it happen. Thank you Brandon! More

I bought a used vehicle from CarLink in August 2023, which I had shipped to me. The vehicle still smells like an ashtray, despite me asking if there were any smoke odors in the car prior to purchase. I' which I had shipped to me. The vehicle still smells like an ashtray, despite me asking if there were any smoke odors in the car prior to purchase. I've steam-cleaned and deodorized it twice and the smell is engrained in the car. I had asked about any engine leaks or oil spots, or other issues with the car to which the salesman, Hali Garcia ensured me there were none. CarLink's claim is that "each car is gone over and thoroughly inspected" and a "family business". I took the car to get inspected and learned that to pass inspection it needs new brakes, a new valve cover gasket and PCV valve, and a tie rod. When I contacted Mr. Garcia and informed him of these issues to ask for CarLink to help make this right, I basically got a "too bad" response and verbatim comments from him were "the warranty wouldn't have covered those items anyway"; "it's not catastrophic"; and "it doesn't matter what you 'feel'". Thankfully I have the email chain to support everything in this review. $2,000 in repairs just to pass inspection is bad business. DO NOT buy a car from this dealer or trust Hali Garcia or you will get burned and totally misled. I'm not sure how these guys sleep at night. More

Purchased a Cadillac from Brandon a couple months ago unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we en unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we ended up purchasing a Jeep Grand Cherokee. The whole team at carlink is fantastic very highly recommend. More

Brandon was sales personnel. He was very professional. I purchased my new truck quickly after a test drive. The purchase price was very fair so no haggling needed . Drive home He was very professional. I purchased my new truck quickly after a test drive. The purchase price was very fair so no haggling needed . Drive home was great! We love our truck ! I would recommend this dealer! More