CarMax - Austin South
Austin, TX
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Toby was a great help with everything once we got to the on site location. Before hand the on line web site was easy and helped me pick out my dream truck! on site location. Before hand the on line web site was easy and helped me pick out my dream truck! More
I have bought a total of 5 cars at CarMax, and 2. 5 at this one i keep returning to CarMax for peace of mind around buying a used car. One car I bought else CarMax-where turned out to be a lemon, a 5 at this one i keep returning to CarMax for peace of mind around buying a used car. One car I bought else CarMax-where turned out to be a lemon, and I used the extended warranty at the car dealer to get it repeatedly fixed. The warranty always worked and for 3 times the amount I paid for it. You don't want to need that thing, but I was glad I had it! Lemons happen, new and used, but I worry much more about used cars. The '2.5' above is because the last car I bought had a sunroof issue that GM could not fix. This CarMax dealer did the right thing, bought me out of the deal for everything I had in it, applied it to a different car I wanted, shipped it to there, and set me up about as painlessly as it is possible. They stood behind that sale. Put me in a car that works perfectly. Not [planning on buying a used car again anytime soon (my CarMax newest car that replaced the GM is 2 years old and only has 7k miles on it), but it I do... More
The dealership is great because of the people. Toby helped me with three cars. I shipped one there and didn't buy it. I bought another one and then returned it. Bought another after that. The unbe Toby helped me with three cars. I shipped one there and didn't buy it. I bought another one and then returned it. Bought another after that. The unbelievable return policy is for real. The office staff is thorough and helpful. Great way to buy a car. Pay cash for a one owner never wrecked fully serviced car for best results. More
I am an old car salesman from los Angeles. Hull Dobbs system and Wayne management. CarMax was a real pleasure. I enjoyed both sales and service. Thanks CarMax! Hull Dobbs system and Wayne management. CarMax was a real pleasure. I enjoyed both sales and service. Thanks CarMax! More
I had the pleasure of working with the service department due to a small malfunction of my vehicle and the customer service was a 10/10 thank you carmax for making this an excellent experience ☺️ due to a small malfunction of my vehicle and the customer service was a 10/10 thank you carmax for making this an excellent experience ☺️ More
Excellent customer service. Our salesman was very patient. He stayed 2 hrs late to seal the deal. A wide variety of car options. Smooth process. My daughter is very pleased with Our salesman was very patient. He stayed 2 hrs late to seal the deal. A wide variety of car options. Smooth process. My daughter is very pleased with her new car. More

