CarMax - Austin South

Despite scheduling an appointment beforehand, I seemed to have been forgotten about a little... After talking with the employee at the front desk and sitting in the lobby for an hour, my name was taken off o have been forgotten about a little... After talking with the employee at the front desk and sitting in the lobby for an hour, my name was taken off of the board and I had to find an employee and ask about what was happening. Everyone seemed confused and nobody could find the person that was supposed to take my appointment, but Nate took over my appointment and he was excellent. More

Travelled from Houston for the car our graduate picked out. Carmax held it for us and we kept in contact. Our customer rep, Jay, was great to work with, patient, and gave us good advice. We were happy wit out. Carmax held it for us and we kept in contact. Our customer rep, Jay, was great to work with, patient, and gave us good advice. We were happy with the price and the service. This is the 4th time we've dealt with CarMax in 3 different locations and all 3 were good experiences. More

So far I have not had any issues with CarMax. They've always been very professional and they services and selling of the vehicles I have purchased from CarMax which was 3 vehicles; have all been They've always been very professional and they services and selling of the vehicles I have purchased from CarMax which was 3 vehicles; have all been so far very good. Keep up the great works??! More

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I sold cars to CarMax before. This was the first time I bought a car at CarMax. The experience was always great doing business with CarMax. I love the no-haggle pricing and the This was the first time I bought a car at CarMax. The experience was always great doing business with CarMax. I love the no-haggle pricing and the 10-day money refund guaranty. Specifically at the CarMax South Austin, the environment is very good. Everyone is professional and friendly. More

Very easy experience, quick trade in process! Honest salesman. Texting communication wasn’t great though. Honest salesman. Texting communication wasn’t great though. More

This is the 5th vehicle we've purchased through CarMax (4th one through this dealership). I feel very comfortable with CarMax and trust I am being treated with honesty and respect. (4th one through this dealership). I feel very comfortable with CarMax and trust I am being treated with honesty and respect. More

Amazing experience with CarMax at the South Austin location as a first-time car buyer. I was welcomed and assisted immediately by the staff and had the pleasure of working with Toby Libby to find th location as a first-time car buyer. I was welcomed and assisted immediately by the staff and had the pleasure of working with Toby Libby to find the perfect vehicle for my needs. The pricing was great, and the transparency and clarity Toby and the team provided throughout the process were excellent. As a first-time car buyer, this was an intimidating endeavor for me, but the service, environment, and overall buying process here were truly a breath of fresh air by comparison. I was even assisted with finalizing my car insurance, at a great rate, at the time of sale. Absolutely pleased with and grateful for the entire team there! More

Very easy and clean deal. The paperwork was very clearly explained The test drive was great, and they provided a local loop for us. Morry was great to work with. The paperwork was very clearly explained The test drive was great, and they provided a local loop for us. Morry was great to work with. More