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CarMax Merrillville
Merrillville, IN
21 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Latest Reviews
August 06, 2026
Had a very good experience working with Mike Cook at this
dealership. He was very knowledgeable and friendly.
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by jwoods3271
Employees Worked With
Mike Cook
July 24, 2026
Friendly and fast service from beginning to the end.
The process was simple and they’re very great at communicating and very responsive when I had any questions. I would definitely recommend them.
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by Wwhaley0131
Employees Worked With
Tammy, Izaiah
July 11, 2026
Overall nice until there was a problem.
Pre-financing was different than what Carmax systems pulled up. Team was short and not as patient. However, they did call capital one to resolve.
I
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by Smurray100
Employees Worked With
Don't remember their names. There was primarily a lady who again was nice until there was a problem.
