CarMax

Great service to sell the car. Car airbag warning light came on 3 days later. Now I’m dealing with getting issue resolved with dealership direct (warranty) as service at Carmax cou Car airbag warning light came on 3 days later. Now I’m dealing with getting issue resolved with dealership direct (warranty) as service at Carmax couldn’t fix it. or consider returning the car. Lots of time spent getting childcare to take care of this when shouldn’t be dealing with it with a car I just bought. My rating does show that the actual purchase process was great from test drive to all the paperwork. My sales agent was so helpful and kind. More

Easy to work with. Needed to return car due to odor. Salesman was extremely helpful. I felt like he supported me and was very fair. Immediately found another car that m Needed to return car due to odor. Salesman was extremely helpful. I felt like he supported me and was very fair. Immediately found another car that met my needs More

Very clean location. I was greeted within moments of walking in the front door. All of the employees were smiling and always helpful. I was greeted within moments of walking in the front door. All of the employees were smiling and always helpful. More

Eric is the dealership for me. My family and I have purchased seven cars from him. My family and I have purchased seven cars from him. More

Every thing was handled well except the cleaning of the car. There were water spots all over the car and the surface felt rough. If it was waxed I couldn't tell. The windshield ( in and out) was covered wi car. There were water spots all over the car and the surface felt rough. If it was waxed I couldn't tell. The windshield ( in and out) was covered with chemicals that don't belong on a windshield. I had to buy glass stripper to clean the outside of the windshield and 70% alcohol to clean the inside. On parts of the car I had to use polishing compound. My point is that I should not have had to do any of this, it was your job. More

Overall service was disappointing. From beginning to end. Lack of communication with all the Car Max employees. From beginning to end. Lack of communication with all the Car Max employees. More

This is the worst dealership ever. Make sure you leave the dealership with GAP INSURANCE IF THEY DON'T OFFER YOU GAP INSURANCE DO NOT LEAVE With THAT VEHICLE BECAUSE IT IS PRICED WAY O Make sure you leave the dealership with GAP INSURANCE IF THEY DON'T OFFER YOU GAP INSURANCE DO NOT LEAVE With THAT VEHICLE BECAUSE IT IS PRICED WAY OVER THE THE MARKET VALUE OF THE VEHICLE AND IF SOMETHING HAPPENED CARMAX WILL NOT WORK WITH YOU ALL THEY WOULD DO IS LOWER DOWN YOUR PAYMENT YOU WILL STILL BE PAYING INTEREST AND A LITTLE BIT OF MONEY YOU PAYING ALL YOU PAYING IS INTEREST AND PAYING NOTHING ON THE LOAN ITSELF SO I HAVE ASKED YOU DO NOT LEAVE THAT DEALERSHIP WITHOUT A GAP WARRANTY LET THAT BE A RED FLAG FOR YOU THEN YOU MIGHT WANT TO CHECK THE PRICES OF THE VEHICLES THEIR PRICE WAY OVER THE MARKET VALUE I DON'T ADVISE ANYONE TO GO THERE TO DEAL WITH THIS COMPANY THEY ARE THE WORST TO DEAL WITH AND THEN WHEN YOU CALLED TO TRY TO TALK TO SOMEONE ALL YOU DO IS GET SOMEONE TO LISTEN TO YOU THEY NEVER PUT YOU THROUGH TO A SUPERVISOR OR ANYBODY THAT CAN HELP YOU DURING THE SITUATION RED FLAG RED FLAG RED FLAG BE VERY CAREFUL AND USE PRECAUTION WHEN YOU GO TO THAT DEALERSHIP More

Eric was excellent at helping me select a car. He was patient and professional. I liked that I could drive as many cars to try them out. He was patient and professional. I liked that I could drive as many cars to try them out. More

My experience was good. Great salesperson who assist me with my trade and new purchase. Great salesperson who assist me with my trade and new purchase. More

The vehicles sold here are not throughly checked out before sold.My car I bought here was mine for less than a week then so many major things wrong was in the shop for weeks. before sold.My car I bought here was mine for less than a week then so many major things wrong was in the shop for weeks. More