CarMax

Very happy with the service on-line and in the store. Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on-line, we were driving away after 2-1/2 hours. More

I have bought several cars from here. My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is not charging so my car is at the Ford dealership. No one has called the follow up with me on this nor my sales person knowing he knew when I bought the car on a Sunday it had problems. We’ll see what the results is today and Fort calls me because my electric car is still not charging. This has been the worst experience. I have a car so far and I have bought over five vehicles. More

I went in nervous and the salesman David made my transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv. transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv. More

experience was okay to say, one of the business office workers was extremely rude. also still haven’t received title for my car and it’s been a month workers was extremely rude. also still haven’t received title for my car and it’s been a month More

The windows were full of streaks , almost couldn't se out of them the next day of them the next day More

DreWan was the main reason we came back to buy from Carmax. He was genuine, kind, honest and caring. Carmax. He was genuine, kind, honest and caring. More

Dre was awesome! ! This was the first time I purchased a vehicle and I didn’t feel hassled in the process. Purchasing a vehicle is supposed to be a fun experience and ! This was the first time I purchased a vehicle and I didn’t feel hassled in the process. Purchasing a vehicle is supposed to be a fun experience and Dre made it fun and easy! More

Great selection, great staff, and great deals. I had a great experience with Jon and I traded in my car aswell amd was in and out withing 3-4 hours. Also including test driving 3 cars. I had a great experience with Jon and I traded in my car aswell amd was in and out withing 3-4 hours. Also including test driving 3 cars. More

Good experience. Wide range of cars to look at! Process was fairly easy to purchase Sherry was amazing to work with but the car already had mechanical issues. Wide range of cars to look at! Process was fairly easy to purchase Sherry was amazing to work with but the car already had mechanical issues. More

Company takes long periods to contact in between correspondence. Then after a few days will stop communicating completely. Vehicles are not completely online purchasable either. correspondence. Then after a few days will stop communicating completely. Vehicles are not completely online purchasable either. More