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CarMax

Charlotte, NC

4.2
27 Reviews

7700 Krefeld Drive

Charlotte, NC

28227

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Showing 27 reviews

July 21, 2026

Helpful and low pressure. Made purchasing experience smooth and seamless. Would recommend it to other customers. More

by bfunster
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pouyan Keyvan
July 14, 2026

The dealership was nice and clean it had many options to chose from and I had a amazing experience. More

by mula0689
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
July 05, 2026

Jon, my salesman, was amazing. I had an appointment for Monday, but decided to show up unannounced on Sunday. I was told there was a queue of 5 people. Oh well, gotta live with my More

by jhso1108
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon
June 20, 2026

The salesman are ready and eager well equipped know what they’re doing get you a car and get out In-N-Out not to rush but very competent so they don’t waste your time. They keep trying until they get you fi More

by tckelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe. Sanker
June 16, 2026

This ia a great okace to purchase a car. Everything was professional and quick! I highly recommend 10/10!! More

by dayna.cromwell50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
June 15, 2026

The absolute easiest and stress-free way to purchase a car. This was our 4th purchase through CarMax. Our sales associate Caveh is the BEST...feels like we are being helped by a friend and not a salesma More

by itsgeorgia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caveh
June 10, 2026

Very happy with the service on-line and in the store. Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherry Kilpatrick
June 08, 2026

I have bought several cars from here. My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is More

by Suttermaurice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Na
June 06, 2026

I went in nervous and the salesman David made my transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv. More

by cuffie18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davis and Elays
May 30, 2026

experience was okay to say, one of the business office workers was extremely rude. also still haven’t received title for my car and it’s been a month More

by zsax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ryan