CarMax

Quick & easy. I inquired about a vehicle and then had an online trade in value done on my car. The offer was higher than the Acura dealership and Carmax honored th I inquired about a vehicle and then had an online trade in value done on my car. The offer was higher than the Acura dealership and Carmax honored the initial online offer upon arrival. Steve was great to work with. We test drove the car, I ran to my bank, and was in my way home an hour or so later. More

The buying process from start to was very easy. The car sales representative, Rose, made me feel at ease by explaining every step as she proceeded and getting me the car in minimal time. The car sales representative, Rose, made me feel at ease by explaining every step as she proceeded and getting me the car in minimal time. More

Carmax is a great way to look for your next car. We love the friendly service and freedom to check out the vehicles. Our kids also enjoyed the experience We love the friendly service and freedom to check out the vehicles. Our kids also enjoyed the experience More

It was a good experience for us. Straightforward, simple and fast. we will definitely make this our first stop when shopping for cars in the future. Straightforward, simple and fast. we will definitely make this our first stop when shopping for cars in the future. More

From the test drive to the actual purchase of the vehicle, the sales representative (who was extremely professional and accommodating) worked to make the entire process very simple and easy. My o vehicle, the sales representative (who was extremely professional and accommodating) worked to make the entire process very simple and easy. My only negative comment would be: that after the sale, I was promised reimbursement for the purchase of the missing owners manual. I purchased one from eBay, sent the receipt to my sales representative and I have not received the reimbursement or any response since doing so. More

It was very quick and easy. The team was sensitive to our desire to make it quick. They were very professional with none of the usual "pressure" of a car dealership. Th The team was sensitive to our desire to make it quick. They were very professional with none of the usual "pressure" of a car dealership. They seemed very organized. Our sales rep (Danielle) was excellent. More

Well organized, zero stress or pressure, spacious area with lots of people and activity, but private at the same time. with lots of people and activity, but private at the same time. More

I have found the business office to be incredibly incompetent and unprofessional. Purchased my vehicle on May 2nd and am still waiting over a month later for a refund of the overcharged sales tax an incompetent and unprofessional. Purchased my vehicle on May 2nd and am still waiting over a month later for a refund of the overcharged sales tax and registration fees. Had to pay the DMV myself while Car Max has yet to refund $1775 More

The sales person was excellent. The service was great. All my questions was answer. Thank you The service was great. All my questions was answer. Thank you More

Extremely professional, exceptional, customer service and willingness to work alongside the consumer which made the process even smoother. All related parties to the sale went above and beyond to make sure w willingness to work alongside the consumer which made the process even smoother. All related parties to the sale went above and beyond to make sure we left very happy and satisfied with the choice we made. I would highly recommend this location to anyone. Thank you again for the exceptional customer service. Tanya Daley More