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CarMax

Independence, MO

4.6
11 Reviews

19010 East Valley View Parkway

Independence, MO

64055

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Showing 11 reviews

September 26, 2025

Chris was a great person to work with. Made the entire process very easy and painless. More

by rsh64015
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
September 19, 2025

Very happy with our experience. Easy to work with and answered all of our questions. More

by Meme.hill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
September 14, 2025

They are good at assisting the buyer find the vehicle they need. They stand behind their vehicles. They listen to the customer. Excellent sales and service. Thank you. More

by Brent
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris, Josh, and Adarius; also the closing documents department.
September 13, 2025

My entire from start to finish was veery top-notch. I highly recommend my salesperson, Steven Templeton for a big raise! He was excellent. More

by john9734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Templeton
September 12, 2025

I can trust Carmax. Stephen has helped more than just me in my family in buying a car.I will always be a returning customer. More

by Jennyrjohnson73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Templeton
September 07, 2025

Had a great experience at Carmax Independence. We looked at a lot of cars in the lot but ended up ordering one in from another location. Chris Jameson in Sales walked us thru the process and made More

by scott.fullcpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Jameson
September 07, 2025

Everyone was so kind and helpful. From Carlos Pinto in Sales to Beau in the Service Dept.! More

by Terri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pinto, Beau
September 01, 2025

We have the best experience buying our 2023 Nissan rough. The process was simple and straight forward. Steven Templeton was our salesman and he was wonderful. More

by dukkhunter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Templeton
August 31, 2025

Larry and the Carmax team were great to work with. The online buying experience was easy to use and help is provided if needed. Will buy from again! More

by amilla15333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry, Brittany
August 09, 2025

Had everything done online got there was pretty approved for the car I wanted and of course the guy went in my account and said o we can't use bank statements to prove income then had to redo my stuff came More

by Missed in Richmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul
1