CarMax
Independence, MO
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Very organized and easy to go thru process for selling my truck and buying a newer SUV. Lots of people work here and get you thru the purchasing process and licensing/title/tax stuff without you needing to truck and buying a newer SUV. Lots of people work here and get you thru the purchasing process and licensing/title/tax stuff without you needing to be an expert on everything yourself. More
Great customer service! Glad I had some one that made the process very simple and the best thing it was a bilingual person. Made me feel comfortable. Glad I had some one that made the process very simple and the best thing it was a bilingual person. Made me feel comfortable. More
Everyone I’ve dealt with at CarMax has been very pleasant and helpful, and it made my experience so less stressful than I’ve ever had before buying a car. I have had many questions I have called and have al and helpful, and it made my experience so less stressful than I’ve ever had before buying a car. I have had many questions I have called and have always gotten somebody that was more than helpful which is an amazing experience. It has given me a major piece of mind to buy my car here. More
Sales person was very good. But there was/is confusion over a refund of sales tax. Sales person told me that I would pick up a check the next day. Another person said it would But there was/is confusion over a refund of sales tax. Sales person told me that I would pick up a check the next day. Another person said it would be mailed by the state. Another person said it would be mailed by Carmax. Still don't have a check but was told it would be a few weeks. More
I had a great experience. No pressure and no fear of obligation. I appreciated the fact that they had several options in purchasing I have a few issues to have checked out bu No pressure and no fear of obligation. I appreciated the fact that they had several options in purchasing I have a few issues to have checked out but I’m still well within the 30 day window. We will see how that experience goes. More
