Back

CarMax

Independence, MO

4.7
76 Reviews

19010 East Valley View Parkway

Independence, MO

64055

Directions

Filter Reviews By Type

Showing 76 reviews

March 02, 2026

This was an awesome experience. Everything was clear and quick. Found an issue with the car when it came in and it was promptly fixed. Rick was my salesman and he was great. Highly More

by Wakeman75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
February 21, 2026

I will have to say that even though we had a hiccup with our new (to us) vehicle, EVERY step along the way has been awesome!!! From the sales person, finance process, and service department, I have had very More

by mswindell76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna
February 15, 2026

Was greeted right away and in no time we had just the car we wanted!!! Highly recommend!!! More

by jasonandmaria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Hubbard
January 28, 2026

From the time i walked in they had the car ready for me to test drive.My girlfriend bought a car from the same salesman so i went back to se him. More

by Jhaynes55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dreona friday. Larry Mcdonald.
January 28, 2026

Dealership was first class and they went out of the way for professionalism and great customer service. THANKS TO LARRY MCDONALD AND THE REST OF THE CARMAX EMPLOYEES! More

by jbmarin1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LARRY MCDONALD
January 24, 2026

This is the second car we have purchased through Carmax and we will never go anywhere else. Such ease and swiftness. Our salesman was Rick and he was top notch More

by grays3lsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
January 22, 2026

Typical car buying dealership. CarMax prices are at the top or higher range than other retail listings. CarMax handles almost 100% of the paperwork and licencing so I guess that is More

by eebiggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry McDonald
January 18, 2026

Our sales person, Marvin was very responsive to our needs it was a good experience working with him More

by Jmaloney1010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marvin
January 17, 2026

Very easy to deal with. Price I paid for my Sonata was fair. Will consider them in the future. More

by jreedmoorman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose
January 14, 2026

Carlos Pinto made my purchasing experience as seamless as possible especially since I bought a car and had to take it back the very next day because something was mechanically wrong with it. CarMax return More

by Peacehere17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pinto
...
5
...