CarMax
Brooklyn Park, MN
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I loved working with the guys in getting my vehicle ready. I appreciated the extra work they did to make sure that everything was road-ready, including adding my new license plate covers! ready. I appreciated the extra work they did to make sure that everything was road-ready, including adding my new license plate covers! More
I’m extremely pleased with the service that I’ve received from CarMax. Everyone is very professional, knowledgeable and accommodating. I’ve purchased vehicles from other dealerships and wasn’t always happy w from CarMax. Everyone is very professional, knowledgeable and accommodating. I’ve purchased vehicles from other dealerships and wasn’t always happy with the service that I received from them. It was so different shopping for a vehicle online and I was a little hesitant at first because I wasn’t able to test drive it unless I paid to have it shipped to the nearest CarMax. I found a vehicle that I really liked and decided to take a gamble and do it. I was so happy when it arrived, it arrived in the same condition as described. They exceeded my expectations, I’ll be recommending them to anyone that I hear talking about purchasing a vehicle. I don’t think I could be any happier! More
Overall good experience for a used car purchase, however, features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not hav features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not have either of these. Car was in good shape however the cabin air filter was fithly. Don't understand why this wouldn't be caught on 125 point inspection More
My sales person Kristen was very helpful. Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! More
Great experience with sale consultant. , extremely professional and nice. Great custotomer service is just as important as the cars you sell...awesome hire! , extremely professional and nice. Great custotomer service is just as important as the cars you sell...awesome hire! More
The staff was really friendly! Whole process was pretty easy, getting prequalified helped speed up the process. I love my new car and they were able to help keep me within my budge Whole process was pretty easy, getting prequalified helped speed up the process. I love my new car and they were able to help keep me within my budget. Selling my car to them was also a breeze. If I ever need to buy another car I’d come here again, it helps when the sales staff isn’t super pushy! More

