CarMax

First time buyer from CarMax and I would not hesitate to recommend and buy another vehicle through this company. The process was very easy and straight forward unlike my last dealership experience. It was c recommend and buy another vehicle through this company. The process was very easy and straight forward unlike my last dealership experience. It was completely hassle free and a great selection of desired vehicles. Eric was an excellent contact person to initiate the sale, Sean in the business office made the financing and purchase seamless, Carl and Kevin checked in with me to answer any concerns and offer their support, and Natalie, service advisor, with Morgan, service specialist, offered fantastic support and results with a paint touch-up. It is very re-assuring to have the CarMax service department within a reasonable driving distance. Thank you to everyone at Brooklyn Park CarMax. More

Professional but sometimes confusing during the purchasing process. Staff was very conscientious and we enjoyed working with them, overall. purchasing process. Staff was very conscientious and we enjoyed working with them, overall. More

I loved the way they helped me to get just what I wanted Eric was the best seller I have ever dealt with Eric was the best seller I have ever dealt with More

I loved working with the guys in getting my vehicle ready. I appreciated the extra work they did to make sure that everything was road-ready, including adding my new license plate covers! ready. I appreciated the extra work they did to make sure that everything was road-ready, including adding my new license plate covers! More

It was good the car was good it runs very well and quick and easy and easy More

I’m extremely pleased with the service that I’ve received from CarMax. Everyone is very professional, knowledgeable and accommodating. I’ve purchased vehicles from other dealerships and wasn’t always happy w from CarMax. Everyone is very professional, knowledgeable and accommodating. I’ve purchased vehicles from other dealerships and wasn’t always happy with the service that I received from them. It was so different shopping for a vehicle online and I was a little hesitant at first because I wasn’t able to test drive it unless I paid to have it shipped to the nearest CarMax. I found a vehicle that I really liked and decided to take a gamble and do it. I was so happy when it arrived, it arrived in the same condition as described. They exceeded my expectations, I’ll be recommending them to anyone that I hear talking about purchasing a vehicle. I don’t think I could be any happier! More

Overall good experience for a used car purchase, however, features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not hav features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not have either of these. Car was in good shape however the cabin air filter was fithly. Don't understand why this wouldn't be caught on 125 point inspection More

The personal was great. My agent covered everything that I need to know. Great experience. Keep up the good work. It's rare. My agent covered everything that I need to know. Great experience. Keep up the good work. It's rare. More

My sales person Kristen was very helpful. Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! More

Was a great first experience. Ordered car out of state, got exactly what I wanted. Ordered car out of state, got exactly what I wanted. More