CarMax

Overall good experience for a used car purchase, however, features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not hav features on the car were not properly documented. Site indicated it had navigation and window sticker sheet said it had heated seats. It does not have either of these. Car was in good shape however the cabin air filter was fithly. Don't understand why this wouldn't be caught on 125 point inspection More

The personal was great. My agent covered everything that I need to know. Great experience. Keep up the good work. It's rare. My agent covered everything that I need to know. Great experience. Keep up the good work. It's rare. More

My sales person Kristen was very helpful. Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! Lani helped with resolving a vehicle that wasn’t being released from a different location, I am very happy with her response! More

Was a great first experience. Ordered car out of state, got exactly what I wanted. Ordered car out of state, got exactly what I wanted. More

Great experience with sale consultant. , extremely professional and nice. Great custotomer service is just as important as the cars you sell...awesome hire! , extremely professional and nice. Great custotomer service is just as important as the cars you sell...awesome hire! More

The staff was really friendly! Whole process was pretty easy, getting prequalified helped speed up the process. I love my new car and they were able to help keep me within my budge Whole process was pretty easy, getting prequalified helped speed up the process. I love my new car and they were able to help keep me within my budget. Selling my car to them was also a breeze. If I ever need to buy another car I’d come here again, it helps when the sales staff isn’t super pushy! More

When I first arrived I was sent to the parking lot and told someone would be sent out to talk to me. After a half hour waiting I went in and talked to a salesman named Larry. From that point on everything told someone would be sent out to talk to me. After a half hour waiting I went in and talked to a salesman named Larry. From that point on everything went very well. The transaction went very smooth. I am unfortunately still waiting for the service department to finish what they started. More

They are the best ever. Very nice people willing to help and get you the best Very nice people willing to help and get you the best More

I have brought my new used vehicle in 2 times before I've owned it a month. Bad fuel pump, a bad fuel sensor, and new antenna shark fin. I would say the pre-sale inspection was skipped. To their credit, t owned it a month. Bad fuel pump, a bad fuel sensor, and new antenna shark fin. I would say the pre-sale inspection was skipped. To their credit, they have fixed the problem the first time at least. Still waiting for it to get out of the shop More

It was a great experience I would do it again. I wish they would have gone over my vehicle with me so I knew more about the options and or controls on the dash, but overall the gentleman I worked I wish they would have gone over my vehicle with me so I knew more about the options and or controls on the dash, but overall the gentleman I worked with did very well. All employees were friendly and welcoming. More