CarMax
San Jose, CA
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I really appreciate that the sales rep helped. There were a few issues with my car: batter, tear in the upholstery and the sales rep Janae took care of everything, she was super nice and helpful!! There were a few issues with my car: batter, tear in the upholstery and the sales rep Janae took care of everything, she was super nice and helpful!! More
The dealership is nice, clean and organized. Sales agents are friendly and accommodating especially the sales agent who assisted me-Christina Hoang. She is very polite and caring. Sales agents are friendly and accommodating especially the sales agent who assisted me-Christina Hoang. She is very polite and caring. More
Salesguy was great, however, vehicle was in an extremely dirty condition that I had to take it to the professional steam cleaning in order to get stains out, only 30k miles on it… I did everything online i dirty condition that I had to take it to the professional steam cleaning in order to get stains out, only 30k miles on it… I did everything online including credit app approval, but still waited over 3 hours in the store to get everything done. Just a bad experience overall. More
You park your car and walk into the sales room. There is a main table with a person who assigns you a salesman. Ours was busy, so my son and I went outside where there was a line of BMWs. I saw the There is a main table with a person who assigns you a salesman. Ours was busy, so my son and I went outside where there was a line of BMWs. I saw the purple BMW and walked on, though I was still thinking of that purple BMW. I was called on my phone, to see if I was still on the lot. We sat down with Nicholas and I bought the purple car, after going on a test drive. I paid in cash, after I was told CarMax wouldn't take my credit car. They put a yellow bow on the car and we took pictures. I then drove my car off the lot. More

